Updated September 28, 2026 ยท NomadCue Editorial Team
GetYourGuide vs Omio
GetYourGuide
Omio
Higher score in this comparison
Where GetYourGuide and Omio differ
| Compare | GetYourGuideReviewVisitVisit | OmioReviewVisitVisit |
|---|---|---|
| Products | Tours, OTA | Flights, Rail, Bus, Ferry, Car rental, Transfers, Rail pass |
| Cancellation terms | Free cancellation up to 24 hours before | Provider terms; >24h air, >72h ferry, >1h train/bus |
| Booking fees | Not confirmed | Service fee + booking rate, non-refundable |
Same on both: Mobile app (Yes).
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Key differences
- Omio scores higher overall: 9.2 vs 8.9.
- Products: only GetYourGuide offers Tours, OTA.
- Products: only Omio offers Flights, Rail, Bus.
- Support channels: only Omio offers Chat.
- Founded is lower at GetYourGuide: 2009 vs 2013.
Our verdict on each
GetYourGuide
GetYourGuide suits travellers who book tours and activities and want room to change plans. Founded in 2009 and run by GetYourGuide Deutschland GmbH, it pairs a mobile app with help by email, phone and help centre, and bookings carry Free cancellation up to 24 hours before.
Omio
Omio suits travellers whose trip changes mode halfway, since the same search covers flights, rail and bus and the company behind it has traded since 2013. Fees sit on top of the booking rate and cancellations follow the provider's terms, so it appeals to people who value convenience in booking over the lowest total price.
Score breakdown
| Area | GetYourGuide | Omio |
|---|---|---|
| Offer | 9.0 | 9.6Higher |
| Trust | 8.7Higher | 8.4 |
Every fact side by side
| Fact | GetYourGuide | Omio |
|---|---|---|
| Legal entity | GetYourGuide Deutschland GmbH | Omio Corp. |
| Headquarters | Germany | Germany |
| Founded | 2009Lower | 2013 |
| Support channels | Email, Phone, Help centre | Chat, Email, Phone, Help centreCovers more |
Pros and cons
GetYourGuide
Pros
- Bookings carry Free cancellation up to 24 hours before, so a delayed plan can still be changed.
- A mobile app, so tours and activities can be planned and paid for away from a desk.
- Help by email, phone and help centre, so a call is possible rather than an email thread alone.
Cons
- The range is tours and ota, so flights, rail, ferries and hotels sit outside the basket.
- Support runs on email, phone and help centre, with no live chat line listed.
Omio
Pros
- flights, rail and bus puts flights, rail, bus, ferry, car rental, transfers and rail passes in the same place, so a trip that changes mode can be arranged without moving between sites.
- Support runs on chat, email and phone, which gives a traveller several routes to a person when a booking goes wrong.
- There is a mobile app, so confirmations for a multi-leg trip stay to hand between planning and departure.
Cons
- Every booking carries Service fee + booking rate, non-refundable, and that fee is not returned, so a change of mind still leaves the charge in place.
- Refunds run on Provider terms; >24h air, >72h ferry, >1h train/bus, so the provider decides the outcome on each mode and no site-wide refund rule applies.
- Latam Travellers states 0 hidden fees, no contracts, so a traveller focused purely on cost weighs that fee position against Service fee + booking rate, non-refundable here.
Who each suits
GetYourGuide
Who it suits
- Travellers who plan around a tour, a guide or an activity in the city they are visiting.
- People who want one place to compare activities and pay for booked experiences.
- Families whose dates shift, since bookings carry Free cancellation up to 24 hours before.
Who should look elsewhere
- Travellers who need flights, rail, buses, car hire and hotels: MoMo lists flights, rail and bus.
- Anyone planning ferries, transfers or rail passes: 12Go lists flights, rail and bus.
- Cruise and package shoppers: WayAway lists flights, rail and bus.
Omio
Who it suits
- Travellers mixing modes, since flights, rail and bus covers flights, rail, bus, ferry, car rental, transfers and rail passes.
- Anyone planning away from a laptop, because a mobile app is available for tickets and confirmations.
- People who want a choice of support route, given chat, email and phone.
Who should look elsewhere
- Anyone unwilling to add a service fee to every booking, where Latam Travellers states 0 hidden fees, no contracts.
- Coach-only travellers, who can book straight with FlixBus, since it covers bus.
- Buyers after a car and transfers alone, since Hertz Bahamas WiFi lists car rental and transfers, a narrower range than flights, rail and bus.
Current offers
Omio
Current offer
Discount code
10% App New Customer Discount: 10%, up to 80 EUR
Code APPNEW10; app only; first-time customers; valid until 30 Nov 2026
Source, checked September 26, 2026
Discount code
10% New Customer Discount: 10%, up to 80 EUR
Code NEW10; first-time customers; valid until 30 Nov 2026
Source, checked September 26, 2026
Discount code
12% New Customer Discount in Japan: 12%, max 15 EUR
Code OMIOJP12; train, bus, ferries; domestic Japan; until 1 Jan 2027
Source, checked September 26, 2026
Discount code
12% New Customer Discount in Japan: 12%, max 15 EUR
Code TRAVELJP12; train, bus, ferries; domestic Japan; until 1 Jan 2027
Source, checked September 26, 2026
Discount code
25% new customer discount in Brazil: 25%, max 10 EUR
Code VEMDEOMIO25; bus tickets to Brazil; new customers; until 1 Jan 2027
Source, checked September 26, 2026
Country by country
| Country | GetYourGuide | Omio |
|---|---|---|
| Australia | No | Yes |
| Brazil | No | Yes |
| Japan | No | Yes |
| New Zealand | No | Yes |
| United Kingdom | No | Yes |
| United States | No | Yes |
Questions about each
GetYourGuide
What can I book on GetYourGuide?+
The site sells tours and also works as an online travel agency, which is how tours and ota lists it. That means activities, guides and booked experiences rather than the whole transport chain. Travellers who also need flights, rail or hotels will be shopping on more than one site.
Is there an app for planning on the move?+
Yes, GetYourGuide has a mobile app for browsing tours and completing bookings away from a desk. The app is published under GetYourGuide Deutschland GmbH, the company that operates the site, so the listings and the terms line up with the browser version.
Omio
What does it cost to book through Omio?+
Omio adds a service fee on top of the booking rate, and that fee is described as non-refundable, so the total is settled when the booking is made. For a multi-leg trip, Service fee + booking rate, non-refundable is the term to weigh before choosing the site, since it applies to every booking placed.
What happens if I need to cancel a booking?+
Cancellation follows the provider's own terms, and the notice required differs by mode of travel, with air, ferry and train or bus each working to their own window. Check Provider terms; >24h air, >72h ferry, >1h train/bus against the journey you are holding, because the provider's policy decides the outcome rather than any site wide rule.