Your cookie choices

We use necessary cookies to make this site work. With your permission, analytics cookies help us understand usage and marketing cookies support advertising.

You can reject non-essential cookies and still use the site. Change your choices anytime in Cookie settings.

Cookie settingsCookie policy

Best at Travel review

Updated September 29, 2026 · NomadCue Editorial Team · Facts checked September 29, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Continuity since 1986 and help through phone, email and help centre add reassurance for complex multi element trips needing phone based assistance for changes.

Key facts

Best for
Travelers bundling flights with hotels, cruise and tours.
Products
Flights, Hotels, Cruise, Car-rental, Packages, Tours, Rail, Boat-rental↗
Booking fees
No booking fees↗
Cancellation terms
Standard cancellation charges apply per booking type↗
Mobile app
Yes↗
Legal entity
Best At Travel PLC↗
Headquarters
United Kingdom↗
Founded
1986↗
Support channels
Phone, Email, Help-centre↗
Official website
bestattravel.co.uk

Facts checked September 29, 2026, 6 sources

Apps and profiles

Get the app
App Store
Elsewhere
Trustpilotinstagram.comfacebook.comXpinterest.comyoutube.com

Pros and cons

Pros

  • Covers flights, hotels and cruise for combined flight, hotel, cruise and tour planning.
  • States No booking fees which keeps price comparison clear.
  • Offers Mobile app: yes for planning away from desktop.
  • Keeps phone led help within phone, email and help centre unlike chat heavy rivals.

Cons

  • Cancellation follows Standard cancellation charges apply per booking type so flexibility varies by booking type.
  • Support runs on phone, email and help centre only, which limits choice for chat led help.
  • Rail focus is narrow within flights, hotels and cruise compared with Emirates and its transfer led range flights, hotels and tours.

Ready to try Best at Travel?

Scored 9.4 / 10 by NomadCue.

See alternatives

Who it suits

  • Travelers bundling flights, hotels and tours with flights, hotels and cruise in a single itinerary.
  • Travelers who want phone based help through phone, email and help centre.
  • Travelers who value an established operator linked to 1986.

Who should look elsewhere

  • Travelers seeking hostel led stays may prefer Booking.com and its flights, car rental and transfers range.
  • Travelers centered on airport parking and lounges may prefer Park BCP and its parking, hotels and lounges focus.

Fees and cancellation

No booking fees applies across the storefront and lets you weigh flight and hotel combinations, cruise additions, car rental, packages, tours, rail and boat rental choices on the quoted trip value alone. There is no separate service layer added at payment for the act of booking, which helps when you compare bundled options side by side. Flexibility after payment is governed by Standard cancellation charges apply per booking type. In practice, that means the outcome of a change or a refund request depends on the category involved and the supplier terms behind it. You should review the stated charges for each element before confirming, especially where flights, cruise cabins and package terms often differ from hotel terms.

What you can book

The catalogue centers on flights, hotels and cruise, bringing flights, hotels, cruise, car rental, packages, tours, rail and boat rental under a single storefront. That mix supports travelers who want to build a connected itinerary rather than arranging each element through a separate provider. Flights can sit alongside hotels and tours, while cruise, car rental, rail and boat rental extend the same trip for varied travel styles. Packages offer a pre combined route where available, with separate elements available for more tailored planning. Mobile app is yes, so search, booking activity and trip reference material remain reachable while traveling. The app route is useful for checking arrangements between transfers, stays and experiences without returning to desktop.

Who runs it

The service is provided by Best At Travel PLC, giving travelers a defined contracting party for bookings and after sales queries. The home base is in the United Kingdom, which frames the commercial and consumer framework that applies to the relationship. The business dates from 1986, indicating extended activity in packaged and component travel over many seasons. That background is relevant when you assess continuity and familiarity with flight inclusive and multi element itineraries. Day to day assistance is organized through phone, email and help centre, with phone for direct discussion, email for documented exchanges and help centre material for self guided answers. The structure suits travelers who want a clear point of contact tied to a named company rather than an anonymous checkout.

How Best at Travel compares

Where Best at Travel is available

Available
United Kingdom

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

Are there booking fees on trips?+

Booking fees are stated as No booking fees, which keeps the quoted trip price free from added service charges at checkout. The policy applies across the listed range, so you can compare flight and hotel combinations without adjusting for extra booking costs.

How does cancellation work?+

Changes and refunds follow Standard cancellation charges apply per booking type, meaning each booking type carries its own standard charges. You should read the terms for flights, hotels, cruise and packages before paying, since flexibility and charge levels differ across those categories.

What can be booked in a single trip?+

You can arrange flights, hotels and cruise in a combined itinerary, covering flights, hotels, cruise, car rental, packages, tours, rail and boat rental. Mobile app is yes, so you can manage research and bookings on a phone as well as on desktop.

Who operates the service?+

The operator is Best At Travel PLC, based in the United Kingdom and active since 1986. That corporate history gives a clear legal identity behind the storefront, which helps when you need to confirm who holds the booking contract.

How can travelers get support?+

Help is available through phone, email and help centre, covering phone, email and help centre resources. You can choose direct conversation for urgent trip issues or written routes for records and less time sensitive questions.

Is there an app for managing bookings?+

Mobile app is yes, so trip search and account tasks are available beyond the website. The app suits travelers who want to check arrangements while moving between flights, hotels and tours during a longer itinerary.

Sources

  • bestattravel.co.uk checked September 29, 2026

    Backs: Products

    “Flight & Hotel, Hotel Only, Multi-Centres, Flydrives, Tours, Cruises; Luxury Train Tours, Fly Drive, Cruise, Multi Centre, Touring, Safaris”

  • bestattravel.co.uk/about-us checked September 29, 2026

    Backs: Founded, Headquarters

    “On a rainy and otherwise completely normal London day in 1986, Rita Sharma (OBE) opened a travel agency called Worldwide Journeys”

  • bestattravel.co.uk/customer-support checked September 29, 2026

    Backs: Support channels

    “Speak to our travel experts now on 0203 553 0193; email us at salesoperations@bestattravel.co.uk; Popular Questions /faqs”

  • bestattravel.co.uk/payment-options checked September 29, 2026

    Backs: Booking fees

    “NO FEES on credit or debit cards”

  • bestattravel.co.uk/terms-and-conditions checked September 29, 2026

    Backs: Cancellation terms, Legal entity

    “cancellation charges (Clause 28 for Package bookings and Clause 32 for single-service bookings) will apply as applicable”

  • apps.apple.com/us/app/best-at-travel/id6810163627 checked September 28, 2026

    Backs: Mobile app

    “trackName=Best At Travel; sellerName=Best At Travel plc”

Compiled from 6 source pages, checked September 29, 2026. We did not open an account.

Best at Travel

Travelers bundling flights with hotels, cruise and tours.

9.4/10See alternatives