VietJet Air review

The product range is flights, so the service is a single category rather than a basket. In the broader comparison, flights score 100%, the strongest line in the flights ranking. The legal entity behind the service is Vietjet Aviation Joint Stock Company.

Yes, a mobile app is available, which is what many readers in the flights category check first. App support scores 92.5% in that comparison, so an app-based booking path is standard practice in the segment rather than a differentiator.

Support runs on email and phone, so both a phone line and email are covered. In the flights ranking, phone support scores 81.9% and email scores 70.5%, while chat sits at 45.7% and community at 4.8%.

The operator is Vietjet Aviation Joint Stock Company, founded in 2007 and based in Vietnam. Those company details tell readers who they are contracting with and where the airline is registered before a booking is paid for.

Products cover flights only, so a booking involves a single decision rather than a basket to assemble. Support runs on email and phone and a mobile app is available, which keeps the steps short for a quick plan. Longer multi-leg itineraries are a different job.

No, products cover flights only, so rail and bus bookings are not available here. In the get-there ranking, flights score 57.5%, ahead of car rental at 40.3%, rail at 19.5% and bus at 14%. MoMo lists flights, rail and bus.

The app share in the booking-sites ranking is 80%, and a mobile app is available here too. Bookings can therefore be handled on a phone, with email and phone as backup when a query needs a person.

The flights ranking lists 127 brands, with 0 partners and 0 licensed entries. That gives a sense of how crowded the category is for anyone weighing options before booking.