tickadoo review
Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026
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Our verdict
For groups planning tours, cruises and ferries in a single basket, tickadoo keeps the maths simple: No booking fees; included in price. The trade-off is range against setup, since a short catalogue meets email as the only help channel once the group is on the move and dates have shifted.
Key facts
- Best for
- Group trips built around tours, cruises and ferries booked in one place.
- Products
- Tours, Cruise, Ferry↗
- Booking fees
- No booking fees; included in price↗
- Cancellation terms
- Free cancellation 24-48h before; shows non-refundable↗
- Mobile app
- Yes↗
- Legal entity
- tickadoo Inc.↗
- Headquarters
- United States↗
- Support channels
- Email↗
- Official website
- tickadoo.com
Facts checked September 30, 2026, 2 sources
Apps and profiles
Pros and cons
Pros
- Booking fees sit inside the ticket price, so a group quote carries no separate search cost (No booking fees; included in price).
- Tours, cruise and ferry all sit in a single catalogue, which keeps a mixed group trip in one place (tours, cruise and ferry).
- Cancellation terms allow a free change window before departure and the booking shows when an option is non-refundable (Free cancellation 24-48h before; shows non-refundable).
- A mobile app is available for members who want tickets and confirmations to hand (tours, cruise and ferry).
Cons
- Support runs on email only, so a group with an urgent on-trip problem has a single channel to work through.
- The catalogue runs to tours, cruise and ferry, so anyone who also wants rail, transfers or parking looks further afield (tours, cruise and ferry).
- Against Intrepid Travel, which lists packages, tours and cruise, tickadoo covers a shorter product list (tours, cruise and ferry).
- Cancellation is free only inside the stated window before departure, and some options are flagged non-refundable (Free cancellation 24-48h before; shows non-refundable).
Ready to try tickadoo?
Who it suits
- Groups splitting a trip across tours, a cruise and a ferry who want a single basket (tours, cruise and ferry).
- Planners who budget tightly and would rather see fees folded into the price (No booking fees; included in price).
- Travellers who want a mobile app for confirmations on the move (tours, cruise and ferry).
Who should look elsewhere
- Anyone booking a full package with rail or flights, which Intrepid Travel covers at packages, tours and cruise.
- Groups that need live phone help on the ground, since support is email only.
- Ski or resort trips that include skiing on the itinerary, listed at Čedok as flights, packages and tours.
Fees and cancellation
The headline is what is not added: No booking fees; included in price. For a group of several travellers that matters more than a small percentage, because there is no per-person service charge to divide. The cancellation position is more careful. Free cancellation 24-48h before; shows non-refundable means a change is cheap while plans are still soft, which suits groups whose dates are not locked, and the display of non-refundable options means the risk is visible at the point of choice rather than after payment. Neither figure is a fixed promise for every trip; both depend on the terms attached to the specific booking, and the group should read them together before committing.
What you can book
The catalogue is deliberately short: tours, cruise and ferry. That covers the classic sea-plus-land combination, where a group might run a cruise leg and a ferry hop around a set of guided tours, all booked through a single interface. There is a mobile app, so a mixed-age group can carry confirmations without emailing each other screenshots. What the list does not stretch to is transfers, hotels, rail or flights, so anyone assembling a door-to-door itinerary keeps another tab open for the land side. A short, deliberate list is the trade being offered.
Who runs it
The operator is tickadoo Inc., registered in the US, and the terms sit behind those details rather than a public house. Support is the part to weigh hardest for a group: email. That is workable for booking questions before departure, since a written record helps when several people are co-ordinating, and less comfortable once a ferry sailing or a tour start time is involved. Judge it on the pre-trip stage, and plan a fallback contact for the days of travel.
How tickadoo compares
Frequently asked questions
Does tickadoo charge booking fees on top of the trip price?+
No. No booking fees; included in price is the published position, which means the cost of finding and holding a group booking is already inside the quoted amount. For a group of several travellers, nothing has to be divided out as an extra service charge.
What can a group actually book through tickadoo?+
The catalogue is tours, cruise and ferry. That is enough to build a trip around a cruise leg and a ferry hop with guided tours on either side, all in one place. It does not cover hotels, transfers, rail or flights.
Is there a mobile app for tickadoo?+
Yes, a mobile app is available. That suits groups who do not want to pass screenshots of confirmations between each other, and it keeps a booking reference to hand on the day a tour or ferry departure is due.
How flexible is the cancellation policy?+
The terms state Free cancellation 24-48h before; shows non-refundable. Groups whose dates are not settled can therefore cancel free inside that window, and non-refundable options are flagged at the booking stage rather than discovered later.
How do I get help from tickadoo?+
Support runs on email. That works well for pre-departure questions, because the written thread keeps a record a whole group can read. For anything urgent during the trip itself, plan a separate contact route.
Who operates tickadoo and where is it based?+
The site is run by tickadoo Inc., based in the US, and the booking terms are published under that entity. Knowing which company stands behind a group booking matters if a sailing or tour needs to be changed.
Is tickadoo a good fit for a group package holiday?+
Less so than for a group that only needs sea and land experiences, because tours, cruise and ferry stops at tours, cruise and ferry. Intrepid Travel lists packages, tours and cruise, so parties wanting flights, hotels and rail in a single basket have more room there.
Sources
- tickadoo.com checked September 30, 2026
Backs: Products
“Book tours, attractions and live experiences... The catalogue includes West End and Broadway shows, London attractions, tours, day trips and museum tickets”
- tickadoo.com/terms checked September 30, 2026
Backs: Mobile app, Booking fees, Cancellation terms, Headquarters, Legal entity, Support channels
“using our mobile applications, or making a booking through any tickadoo platform”
Compiled from 2 source pages, checked September 30, 2026. We did not open an account.
Related by the facts
tickadoo
Group trips built around tours, cruises and ferries booked in one place.