RIU Hotels and Resorts review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
RIU Hotels and Resorts suits travellers booking a resort stay and the flight that reaches it, since flights and hotels covers both parts of the trip. It is a single hotel group, founded in 1953, so the choice of chain is narrow and a booking here locks you into the group.
Pros and cons
Pros
- Flights and hotels sit under flights and hotels, so a resort trip can be arranged without hunting down a second booking site.
- A help centre and email run through email and help centre, giving a written answer to booking questions.
- Backed by Riu Hotels S.A., a company founded in 1953, so the operator behind the rooms is a named business.
Cons
- The range is flights and hotels only, so transfers, car hire and tours for the same holiday come from a different booking site.
- Contact runs on email and help centre alone, so a change part way through a trip is worked through in writing rather than by phone.
Who it suits
- Travellers staying in the RIU chain who would rather book the flight alongside the room.
- Holidaymakers taking a short break to a resort and happy with one hotel group.
- People who want answers in writing through a help centre or email when a booking changes.
Who should look elsewhere
- Anyone after coach travel only: FlixBus sells bus.
- Travellers building a multi-leg trip, since MoMo covers flights, rail and bus.
- Holidaymakers who need a hire car or a transfer on arrival, which is the range of car rental and transfers.
The company behind it
RIU Hotels and Resorts books under the legal entity Riu Hotels S.A., a company founded in 1953 and headquartered in Spain. A single operator sits behind the whole site, so the rooms and the flight search come from the same name. Questions go through email and help centre, so replies arrive in writing or through the help centre.
How RIU Hotels and Resorts compares
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Frequently asked questions
Who runs RIU Hotels and Resorts?+
The site is operated by Riu Hotels S.A., the legal entity behind the RIU Hotels and Resorts name. Booking conditions shown on the site are the group's own, so a disagreement about a reservation is settled with the company that runs the properties.
Where is the company based?+
RIU Hotels and Resorts is headquartered in Spain. Reservations, property descriptions and the contact details all come from that same base, so a question raised before a trip and a question raised during it are answered by the same organisation.
How long has the group been trading?+
The company behind the site was founded in 1953, so the brand carries a long operating record. For a booking decision the useful comparison is still the range of products and the support on offer, not the age of the chain behind them.
What can I book on this site?+
The booking range is flights and hotels, which covers the flight to a resort and the stay itself. Anything else on the trip, such as a transfer, a hire car or an excursion, sits outside that range and needs arranging elsewhere.
How do I get help before or during a stay?+
Support runs on email and help centre. That means questions about a booking are handled by email and through the help centre, and a change to dates or a room is worked through in writing rather than by phone.
How does it compare with FlixBus?+
FlixBus runs bus, so it sells coach travel rather than flights and rooms. It suits a traveller crossing a country overland, while RIU Hotels and Resorts suits someone booking a resort and the flight that reaches it.
Is MoMo a closer match for a multi-leg trip?+
MoMo covers flights, rail and bus, so its range reaches rail, bus, car rental, hotels and tours alongside flights. It fits a traveller building a multi-leg trip, where RIU Hotels and Resorts stays on flights and hotels.
Can I add a car or an airport transfer?+
Car hire and transfers are not part of the RIU range, which is flights and hotels. Hertz Bahamas WiFi lists car rental and transfers, so the arrival side of a resort holiday is covered by a separate booking rather than the same one.
Sources
- en.wikipedia.org/wiki/RIU_Hotels_%26_Resorts checked September 26, 2026
Backs: Founded, Headquarters, Legal entity
“Founded 1953 (1953)”
- flexoffers.com/affiliate-programs/riu-hotels-affiliate-pr... checked September 26, 2026
Backs: Products
“Book flights and hotel stays via one simple, intuitive interface”
- riu.com/en/contact checked September 26, 2026
Backs: Support channels
“fill out the following form to contact our departments directly”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Booking fees.
Related by the facts
RIU Hotels and Resorts
A resort holiday booked with the flight in the same place.