Rentalcars.com review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Rentalcars.com suits travelers booking a car who want a single comparison screen, a mobile app and no booking fee. It is the only car rental option in this group's car rental list, 100%, and support runs on email, chat and phone for help before pickup.
Key facts
- Best for
- Comparing car rental quotes with no booking fee, plus app and chat support.
- Products
- Car-rental↗
- Booking fees
- No booking fee; earns commission from rental company↗
- Cancellation terms
- Full refund if cancelled over 48 hours before start↗
- Mobile app
- Yes↗
- Legal entity
- Booking.com Transport Limited↗
- Headquarters
- United Kingdom↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Official website
- rentalcars.com
Facts checked September 26, 2026, 4 sources
Pros and cons
Pros
- Booking fees work in the traveler's favor: No booking fee; earns commission from rental company
- Support runs on email, chat and phone, which covers email, chat, phone and a help centre
- A mobile app is available, so a quote and a booking can be handled on a phone
- Cancellation terms are stated up front as Full refund if cancelled over 48 hours before start
Cons
- Coverage is car rental only: car rental lists that product and nothing beside it
- Cancellations need planning, because Full refund if cancelled over 48 hours before start sets the deadline
Who it suits
- Travelers who want to compare car rental quotes in one place with no booking fee added
- Anyone who wants to sort a change of booking over chat or a phone call
- Drivers collecting a car who want booking details in a mobile app
Who should look elsewhere
- FlixBus, whose products are bus, sells coach travel rather than cars
- Hertz Bahamas WiFi, listed as car rental and transfers, is a single market option covering cars and transfers rather than a comparison
- Latam Travellers, where fee terms are 0 hidden fees, no contracts, does not compare car rental
Who runs it
Rentalcars.com is run by Booking.com Transport Limited, registered in the United Kingdom. Support is the practical strength: email, chat and phone covers email, chat, phone and a help centre. A question about a quote, a change or a pickup can be raised on chat or a phone call without waiting on an email thread, which matters when a booking is due the same day. The same entity handles the booking, so any question lands in one place.
How Rentalcars.com compares
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Where Rentalcars.com is available
- Available
- United States
Countries from its affiliate programme (Source)
Frequently asked questions
Does Rentalcars.com add a booking fee?+
No. The site states No booking fee; earns commission from rental company, so the cost sits in the rental company's own price rather than in a separate charge from the comparison. The quote you see is the quote you pay, though the rental company's own charges still apply to the car itself.
What can I book through the site?+
Car rental is the product line, listed as car rental. If you need a coach, a rail ticket or an airport transfer, this is not the place to compare them, and a second site is needed for that part of the trip.
Is there an app for booking?+
There is a mobile app, and it covers the same product, car rental, so a quote can be searched and a booking checked on a phone. Anything the app cannot settle goes to the same support routes listed under email, chat and phone.
How do I reach someone if a booking goes wrong?+
Support runs on email, chat and phone: email, chat, phone and a help centre. Phone and chat cover the moment a car is being collected or a booking needs changing, while the help centre handles the questions you can look up yourself.
What happens if I need to cancel?+
Cancellation terms are given as Full refund if cancelled over 48 hours before start. Read that line against your travel dates before booking, because a refund under those terms depends on how far ahead the cancellation happens, and a late change can leave the car cost in place.
Who actually runs the site?+
It is operated by Booking.com Transport Limited, with its base in the United Kingdom. That company handles the booking and the support side, and the car itself comes from the rental company whose quote you accept.
How does it compare with the other options here?+
Hertz Bahamas WiFi lists car rental and transfers, so it also covers cars and adds transfers, while FlixBus is limited to bus. Rentalcars.com sits on the comparison side, which is why the choice of car and the choice of site are separate decisions.
What do prices and deposits look like across these sites?+
Booking costs are set by each rental company, and the site's own fee terms are No booking fee; earns commission from rental company. For scale, daily prices on this kind of site sit at €5.99 at the median, with deposits at €50.
Sources
- rentalcars.com checked September 26, 2026
Backs: Products
“Car Rental - Search, Compare & Save”
- rentalcars.com/en/terms checked September 26, 2026
Backs: Mobile app, Cancellation terms, Headquarters, Legal entity
“You can do this by accessing your Booking, or through our app, or through our Help Centre”
- rentalcars.com/us/contact checked September 26, 2026
Backs: Support channels
“Live chat. The fastest way to get in touch with an expert. Phone. Email.”
- rentalcars.com/us/how-we-work checked September 26, 2026
Backs: Booking fees
“we agree a commission with the rental company for our services; ... our Platform is free for you to use”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Rentalcars.com
Comparing car rental quotes with no booking fee, plus app and chat support.