RedWeek review
Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026
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Our verdict
RedWeek suits groups booking family holiday homes online, and it keeps the cost of doing so in one place. The catch is that the booking fee of $59.99 + 5% success fee sits on every reservation. Cancellation terms are set per owner, not by the platform.
Key facts
- Best for
- Groups booking family holiday homes online and paying in one booking
- Products
- Hotels, OTA↗
- Booking fees
- $59.99 + 5% success fee↗
- Cancellation terms
- Owner-set; up to 100% refund 65+ days out↗
- Legal entity
- RedWeek, Inc.↗
- Headquarters
- United States↗
- Support channels
- Email, Help-centre, Community↗
- Official website
- redweek.com
Facts checked September 30, 2026, 3 sources
Apps and profiles
Pros and cons
Pros
- Booking covers hotels and OTA, so a stay and a home reservation sit in the same basket
- Owner-set cancellation can return Owner-set; up to 100% refund 65+ days out, which is worth checking before you pay
- Support runs through email, help centre and community, with a help centre for self-service questions
- RedWeek, Inc. is a US registered entity, so contracts and terms sit in one jurisdiction
Cons
- Every online booking carries $59.99 + 5% success fee, which adds to a group reservation
- Cancellation is not a single standard promise: Owner-set; up to 100% refund 65+ days out varies by owner
- A booking fee of $59.99 + 5% success fee has no alternative pricing for large groups
- Support runs on email, help centre and community only, so no same-call route for a group booking problem
Ready to try RedWeek?
Who it suits
- Families and groups booking holiday homes online
- Travellers who want hotels and owner homes in one basket
- Anyone who reads the per-owner cancellation terms before paying
Who should look elsewhere
- Groups wanting a fixed, site-wide cancellation promise instead of Owner-set; up to 100% refund 65+ days out
- Anyone who needs support beyond email, help centre and community
Fees and cancellation
Online booking runs a booking fee of $59.99 + 5% success fee, which applies on top of the stay price rather than replacing it. On a group reservation that adds up quickly, and there is no separate group rate listed. Cancellation is not a single platform promise: Owner-set; up to 100% refund 65+ days out. The owner sets the window and the amount, so two homes booked through the same basket can carry different terms. Reading the per-owner terms before payment is the single most useful step here.
Who runs it
RedWeek is operated as RedWeek, Inc., registered in the United States. That matters for a group booking because the contract you accept and the party you deal with sit in the same jurisdiction. Support is handled through email, help centre and community. There is no phone channel listed, so questions about a reservation go out in writing and get picked up from the inbox or the community board.
How RedWeek compares
Frequently asked questions
What does it cost to book on RedWeek?+
Online booking carries a fee of $59.99 + 5% success fee. That sits on top of the reservation price, so it applies every time a booking is made rather than once per trip. Groups should build it into the per-person cost before confirming a property.
Can I get a refund if I cancel?+
Cancellation is Owner-set; up to 100% refund 65+ days out. The owner sets the policy for each property, so what you get back and how far ahead you must cancel differs from home to home. Check the terms on the specific property before you pay, not the general booking page.
Who am I dealing with when I book?+
The operator is RedWeek, Inc., registered in the United States. The terms you accept and the company enforcing them are therefore in the same market, which is useful if a group booking needs resolving at home.
How do I reach someone if a booking goes wrong?+
Support runs through email, help centre and community. Questions go by email, through the help centre, or on the community board. There is no phone channel listed, so a same-day call about a reservation problem is not part of the setup.
Can I book both a hotel and a holiday home in one place?+
RedWeek lists hotels and OTA as its product range, which covers both hotels and owner-run homes. A group that wants a hotel for some nights and a home for the rest can put both in the same basket, though the booking fee of $59.99 + 5% success fee applies to each booking made.
Is RedWeek aimed at groups or individual travellers?+
It is built around owner holiday homes and hotels rather than single traveller deals, so the booking fee of $59.99 + 5% success fee and the per-owner cancellation terms matter more for a group. Anyone booking one room for one person will feel the same fee on a much smaller booking.
Which countries does RedWeek operate in?+
Only US is listed, since the operating entity is registered there. The places available to book depend on individual property listings rather than a published country coverage, so a group should confirm destinations property by property.
Sources
- redweek.com checked September 30, 2026
Backs: Products, Support channels
“Timeshare Rentals”
- redweek.com/resources/faq/redweek-online-booking checked September 30, 2026
Backs: Booking fees, Cancellation terms
“Owners pay just the upfront posting fee (options from $59.99), plus a 5% success fee”
- redweek.com/tos checked September 30, 2026
Backs: Headquarters, Legal entity
“located at 10450 Turkey Lake Rd, Suite 690211; Orlando, FL 32819”
Compiled from 3 source pages, checked September 30, 2026. We did not open an account.
RedWeek
Groups booking family holiday homes online and paying in one booking