Rastreator review

The published range is flights, rail and ferry. A single trip can be put together across transport and stay on a single site, and a mobile app is available for searching and booking on a phone. Each category is compared side by side before a provider is picked.

Booking fees are Free to customer; provider pays commission. That means the price shown on a flight, rail, ferry, cruise, hotel or car rental search is the amount you hand over, and the cost of running the comparison sits with the provider rather than the traveler.

Cancellation on car rental is Free cancellation up to 48h before pickup. Read the terms shown for any flight, rail or hotel booking before you pay, since the published promise covers car rental pickup. Changing plans on a rental costs nothing when that deadline is met.

The service is operated by Rastreator Comparador Correduria de Seguros, S.L.U., registered in Spain. It works as a comparison service that passes a booking to the provider who supplies it, so the contract you accept sits with that provider rather than with the site.

Trading started in 2009. The service is a comparison intermediary rather than a carrier, so its age shows how long the brand has been introducing travelers to providers instead of selling travel of its own.

Support runs on phone, email and chat. A live channel covers a booking in progress, and the help centre takes the questions that arrive after payment, which is when a lost confirmation or a schedule change usually turns up.

There is a mobile app, so searches and bookings can be set up away from a laptop, and help stays reachable on phone, email and chat from the same trip. The fee position holds for a booking started in the app.

The range is flights, rail and ferry, which does not extend to coaches, transfers or parking. Those fares need a dedicated site, so a traveler mixing a rental car with a coach leg runs separate searches and separate support lines.