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Questo review

Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Questo suits travellers who want self guided tours booked in a mobile app and little else. It scores 8.7 overall, with tours as its single tours line and Free cancellation up to 24 hours before easing the risk of a wrong date.

Key facts

Best for
Travellers who book a self guided tour and want a mobile app to run it.
Products
Tours↗
Cancellation terms
Free cancellation up to 24 hours before↗
Mobile app
Yes↗
Legal entity
Questo Global S.R.L.↗
Headquarters
Romania↗
Founded
2017↗
Support channels
Email, Chat, Help-centre↗
Official website
questoapp.com

Facts checked September 30, 2026, 2 sources

Apps and profiles

Get the app
Google Play
Elsewhere
Xinstagram.comfacebook.comtiktok.comtripadvisor.com

Pros and cons

Pros

  • Tours are the core of the offer, listed as tours, so the site does one thing rather than many things thinly
  • A mobile app is included, which fits travellers who run an itinerary from their phone
  • Free cancellation up to 24 hours before leaves room to change plans close to the date
  • Help on email, chat and help centre covers the questions that come up before a group tour starts

Cons

  • Only tours sit under tours, so a flight, hotel or transfer has to be arranged elsewhere
  • Support runs on email, chat and help centre only, with no phone line listed for urgent changes on tour day
  • Compared with Emirates, which books flights, hotels and tours, a trip with Questo leaves the flights and the hotel to you
  • Cancellations follow Free cancellation up to 24 hours before, so a change made after that point is not covered

Ready to try Questo?

Scored 8.7 / 10 by NomadCue.

See alternatives

Who it suits

  • Travellers who want a guided or self guided tour in one city rather than a whole trip booked at once
  • People who prefer working the itinerary from a mobile app
  • Groups who only need help before the tour begins, not on the day

Who should look elsewhere

  • Anyone booking flights or hotels as part of the same order, since Emirates covers flights, hotels and tours
  • Travellers who want transfers or a package alongside the tour, as Intrepid Travel lists packages, tours and cruise
  • Anyone who needs to talk to someone on the phone, given support runs on email, chat and help centre

What you can book

Questo keeps a deliberately short list. tours is the whole catalogue, so the site is built around activities, walks and tours rather than a full trip. There is no flight or hotel on the same basket, which means most travellers pair it with a separate booking. A mobile app is part of the service, which is useful for a self paced itinerary with a starting point and a set of stops. Anyone expecting transfers, packages or rail alongside the tour will not find them here, so a Questo order fits as one component of a longer trip rather than the trip itself. Intrepid Travel and Čedok both carry wider baskets, packages, tours and cruise and flights, packages and tours, and Emirates goes broader still with flights, hotels and tours.

The company behind it

The service runs under the name Questo Global S.R.L., registered in Romania, and it has traded since 2017. That gives the booking a named company behind it and a track record measured in years rather than months, which matters when a deposit goes out before a departure. Free cancellation up to 24 hours before is the practical part of the paperwork, since it sets how late a booking can be changed. Support is offered on email, chat and help centre, so questions can be raised by message or self service, and the help centre covers the routine booking questions a traveller asks before committing. There is no phone channel listed, which is worth knowing for anyone who prefers a call.

How Questo compares

Frequently asked questions

What can I book on Questo?+

Tours, and tours only. tours lists a single category, so the catalogue is activities and guided or self paced tours rather than a full holiday. Flights, hotels and transfers are not offered on the same order.

Is there a mobile app?+

Yes. A mobile app is part of the service, which suits anyone running an itinerary from a phone during a self paced tour. It is a companion to the booking rather than a separate product.

What are the cancellation terms?+

Free cancellation up to 24 hours before, so a booking can be changed without charge until that point. Inside that window the change is not covered, so it is worth checking dates before paying.

How do I get help before my tour?+

Support runs on email, chat and help centre. That means a message, a live chat window and a self service help centre, with no phone number listed. Questions about meeting points, group size and what to bring fit the help centre.

Who runs Questo?+

The service trades under Questo Global S.R.L., registered in Romania, and has been operating since 2017. A named company and a stated founding year give a booking something concrete behind it.

Can I book a flight and a tour together?+

No. Only tours is available here, so flights and hotels have to be booked elsewhere. Travellers who want one basket should look at Emirates, which covers flights, hotels and tours.

Does Questo offer packages or transfers?+

Not on the same booking. tours covers tours alone, whereas Intrepid Travel lists packages, tours and cruise and Čedok lists flights, packages and tours, both of which reach well past tours into packages and rail.

Is Questo suitable for a whole holiday?+

It suits the activity part of a trip rather than the whole thing. Since tours is tours only, the rest of the holiday is arranged on other sites, which works for travellers who already know where they are staying.

Sources

  • questoapp.com/faq checked September 30, 2026

    Backs: Mobile app, Products, Support channels

    “Questo works on iPhones (iOS 14+) and Android phones (Android 8+).”

  • questoapp.com/terms-of-use checked September 30, 2026

    Backs: Cancellation terms, Founded, Headquarters, Legal entity

    “If you contact us at least 24 hours before your planned play time, we will issue a full refund”

Compiled from 2 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Booking fees.

Questo

Travellers who book a self guided tour and want a mobile app to run it.

8.7/10See alternatives