Oasis Hotels review
Updated September 29, 2026 · NomadCue Editorial Team · Facts checked September 29, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Oasis Hotels suits travelers who want a hotel stay bundled with packages, tours and transfers in a combined booking path. Cancellation offers Free cancellation up to 1 day before, while support runs through chat and phone direct from Oasis Hotels & Resorts, S.A. de C.V., which keeps resort focused planning clear and manageable for families.
Key facts
- Best for
- Bundled resort stays with tours and transfers
- Products
- Hotels, Packages, Tours, Transfers↗
- Cancellation terms
- Free cancellation up to 1 day before↗
- Mobile app
- Yes↗
- Legal entity
- Oasis Hotels & Resorts, S.A. de C.V.↗
- Headquarters
- Mexico↗
- Support channels
- Chat, Phone↗
- Official website
- oasishoteles.com
Facts checked September 29, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- Xinstagram.comyoutube.com
Pros and cons
Pros
- Bundled booking for hotels, packages and tours covering hotels, packages, tours and transfers
- Free cancellation up to 1 day before on special offers for flexible planning
- Direct help via chat and phone plus mobile app yes for trip management
Cons
- Support runs on chat and phone only, which may feel limited if you prefer email help
- Catalog centered on hotels, packages and tours, unlike flights, car rental and transfers which spans flights and car rental
Ready to try Oasis Hotels?
Scored 8.5 / 10 by NomadCue.
Who it suits
- Families bundling hotels with tours and transfers
- Resort travelers who value flexible cancellation terms
- Planners who prefer chat and phone support
Who should look elsewhere
- Flight led planners: Emirates covers flights alongside hotels and transfers
- Wide marketplace seekers: Booking.com covers flights, car rental and transfers beyond resort stays
How Oasis Hotels compares
8.5 vs 8.58.5 vs 8.9
8.5 vs 8.7
8.5 vs 8.5
8.5 vs 8.8- 8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.48.5 vs 8.4
8.5 vs 8.48.5 vs 8.5
- 8.5 vs 9.6
Choose Booking.com for broader scope with flights, car rental and transfers across flights, stays and transport.
8.5 vs 9.5
8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.78.5 vs 9.5
8.5 vs 9.3
8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.5
8.5 vs 9.18.5 vs 9.3
- 8.5 vs 8.4
8.5 vs 8.78.5 vs 8.5
- 8.5 vs 9.0
8.5 vs 8.7- 8.5 vs 9.4
8.5 vs 9.3
8.5 vs 9.2
8.5 vs 9.1- 8.5 vs 9.1
8.5 vs 8.9
8.5 vs 8.8- 8.5 vs 8.5
- 8.5 vs 8.5
- 8.5 vs 8.5
8.5 vs 8.58.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.5- 8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.5
Frequently asked questions
What can I book through Oasis Hotels?+
You can book hotels, packages and tours, which covers stays plus packages, tours and transfers for resort based travel. That mix suits travelers who prefer to arrange lodging and activities together. Broader marketplaces such as Booking.com list flights, car rental and transfers, so compare scope before choosing.
How does cancellation work?+
Special offers include Free cancellation up to 1 day before, which gives flexibility if travel plans shift. Terms can vary by rate and season, so review the conditions shown at booking. Contact support through available channels if you need to adjust dates or cancel within the stated window.
How can I get help with a reservation?+
Support is available through chat and phone, giving direct access to chat and phone help for reservations and trip questions. Response times can vary by channel and travel dates, so keep booking details ready. Use the contact page options to choose the method that fits your issue.
Does Oasis Hotels have a mobile app?+
Yes, mobile app access is listed as available, so you can browse and manage bookings away from a desktop. The app complements bookings for hotels, packages and tours and works alongside chat and phone support. Check the app store listing for device compatibility and current features before travel.
Who operates Oasis Hotels?+
The legal operator is Oasis Hotels & Resorts, S.A. de C.V., based in Mexico, which identifies the company behind reservations and guest terms. Knowing the operator helps you understand contracts and where policies originate. Review legal notices on the site for entity details and applicable terms before paying.
When should I choose an alternative instead?+
Consider Emirates when you need flights plus flights, hotels and tours in a wider travel mix, or Booking.com for flights, car rental and transfers across many destinations. Park BCP fits trips centered on parking, hotels and lounges. Oasis Hotels stays focused on hotels, packages and tours, so pick based on whether lodging or transport leads your plans.
Sources
- oasishoteles.com checked September 29, 2026
Backs: Products
“All-inclusive resorts In Cancun, Hotel + Flight, Tours & tickets, Transfers in Cancun”
- oasishoteles.com/en/contact-us checked September 29, 2026
Backs: Support channels
“Contact us dialing our telephone numbers, using the chat of our website”
- oasishoteles.com/en/legal-warning checked September 29, 2026
Backs: Headquarters, Legal entity
“Address: BLVD KUKULCAN KM 6.5 LOTE 1, ZONA HOTELERA, CANCUN, QUINTANA ROO, CP 77500”
- oasishoteles.com/en/special-offers checked September 29, 2026
Backs: Cancellation terms
“Low season: you can request cancellation or modification of your reservation without penalty, up to 1 day before your arrival.”
- apps.apple.com/us/app/oasis-hotels-resorts/id1448545579 checked September 28, 2026
Backs: Mobile app
Compiled from 5 source pages, checked September 29, 2026. We did not open an account.
Not confirmed yet: Booking fees.