MoMo review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
MoMo bundles flights, rail, buses, car rental, hotels and tours into a Vietnamese app of its own, so it suits travelers who would rather sort a whole trip from the same screen. Founded in 2007 and reachable by phone, chat, email or a help centre, it saves you opening separate sites for each leg.
Key facts
- Best for
- Every leg of a trip, from flights and rail to hotels and tours, sorted in the same app.
- Products
- Flights, Rail, Bus, Car-rental, Hotels, Tours↗
- Cancellation terms
- Free auto-cancel, no reason needed↗
- Mobile app
- Yes↗
- Legal entity
- M_Service JSC (Online Mobile Services JSC)↗
- Headquarters
- Vietnam↗
- Founded
- 2007↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Official website
- momo.vn
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- All of flights, rail and bus can be booked in the same app, which suits a trip that moves between modes.
- Support runs on email, chat and phone, so a stuck booking is not limited to a form.
- Cancelling is straightforward: Free auto-cancel, no reason needed.
- There is a mobile app, so bookings and tickets can live on your phone rather than in a browser tab.
Cons
- Coverage ends at flights, rail and bus, so ferries, transfers and packages need a second booking site.
- MoMo is based in Vietnam, so its routes and fares lean toward that market.
Who it suits
- Travelers booking out of VN who want flights, rail and bus handled in the same app.
- People who prefer a phone call when a booking goes wrong, since support runs on email, chat and phone.
- Anyone who changes plans often and values Free auto-cancel, no reason needed.
Who should look elsewhere
- WayAway, if you need cruise, transfers or packages, since flights, rail and bus reaches past MoMo's flights, rail and bus.
- Hertz Bahamas WiFi, if a car rental or transfer is the whole trip: it sells car rental and transfers and stops there.
- FlixBus, if a coach seat is all you are buying, since bus is a narrower, simpler purchase.
Who runs it
MoMo is run by M_Service JSC (Online Mobile Services JSC) and is based in Vietnam. Founded in 2007, it has grown into a general booking app covering several kinds of trip. Support runs on email, chat and phone, so a stuck flight, hotel or bus booking can be sorted by phone or chat as well as in writing.
How MoMo compares
9.3 vs 8.5
9.3 vs 8.9
9.3 vs 8.7
9.3 vs 8.5
9.3 vs 8.8- 9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.4
9.3 vs 8.4
9.3 vs 8.4
9.3 vs 8.5
9.3 vs 9.6
9.3 vs 9.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.7
9.3 vs 9.5
9.3 vs 9.3
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 9.1
9.3 vs 9.3- 9.3 vs 8.4
9.3 vs 8.7
9.3 vs 8.5- 9.3 vs 9.0
9.3 vs 8.7- 9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.1- 9.3 vs 9.1
9.3 vs 8.9
9.3 vs 8.8- 9.3 vs 8.5
- 9.3 vs 8.5
- 9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5- 9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
Where MoMo is available
- Available
- Vietnam
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What can I book on MoMo?+
MoMo covers flights, rail and bus. That means a flight, a rail or bus journey, a car rental, a hotel and a tour can be arranged from the same place, which is handy if your trip moves between modes. Anything outside that list, such as ferries or transfers, would need another site.
Is there an app to book on?+
There is a mobile app, and it carries the same flights, rail and bus as the desktop site. Booking from a phone suits short-notice travel, when you want to see what is available while you are still deciding. Help is close by through email, chat and phone.
What are the cancellation terms?+
Cancelling is described as Free auto-cancel, no reason needed. In practice a change of plan does not come with a fee or a reason you have to justify, which matters most on a bus or rail leg booked days ahead and then dropped. The booking itself still shows the deadline for any single fare.
How do I get help if something goes wrong?+
Support runs on email, chat and phone. A phone line is the quickest route when a flight is moving and you need an answer mid-journey, while email and the help centre give you a written record. Chat sits between the two for quick questions that do not need a call.
Who is behind MoMo?+
MoMo is operated by M_Service JSC (Online Mobile Services JSC), headquartered in Vietnam and founded in 2007. The travel section sits inside a wider service rather than existing only to sell trips, and the company is established rather than new.
Is MoMo broader than FlixBus?+
Yes. FlixBus lists bus and nothing beyond that, which suits a traveler who only wants a coach seat. MoMo covers flights, rail and bus, so it can carry that bus leg plus rail, flights and a hotel in the same booking flow.
Does MoMo cover the same ground as WayAway?+
Not quite. WayAway lists flights, rail and bus, which adds cruise, transfers and packages to the set MoMo carries. If your itinerary leans on a ferry, an airport transfer or a packaged holiday, MoMo's flights, rail and bus will not reach it.
Can I get a car rental from MoMo?+
Yes, car rental is part of flights, rail and bus, alongside flights, rail, buses, hotels and tours. If a car is all you are after, Hertz Bahamas WiFi keeps to car rental and transfers, a shorter and more focused choice, though you would lose the rest of the trip.
Sources
- apps.apple.com/us/app/momo-tr%E1%BB%A3-th%E1%BB%A7-t%C3%A... checked September 26, 2026
Backs: Mobile app
“trackName=MoMo-Trợ Thủ Tài Chính với AI; sellerName=ONLINE MOBILE SERVICES JOINT STOCK COMPANY”
- momo.vn checked September 26, 2026
Backs: Headquarters
“Trụ sở chính: Tầng 6, Tòa nhà Phú Mỹ Hưng, Số 8, đường Hoàng Văn Thái, Phường Tân Mỹ, Thành phố Hồ Chí Minh”
- momo.vn/dieu-khoan-dieu-le checked September 26, 2026
Backs: Founded, Legal entity
“Giấy chứng nhận đăng ký doanh nghiệp số 0305289153 cấp lần đầu ngày 26/10/2007”
- momo.vn/hoi-dap checked September 26, 2026
Backs: Support channels
“Gửi yêu cầu hỗ trợ trên mục Trợ giúp của MoMo ... Chat trực tiếp trên ứng dụng hoặc gọi hotline 1900 54 54 41”
- momo.vn/ve-xe checked September 26, 2026
Backs: Cancellation terms, Products
“Vé máy bay ... Vé tàu hỏa ... Phòng khách sạn ... Vé trải nghiệm”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Booking fees.
MoMo
Every leg of a trip, from flights and rail to hotels and tours, sorted in the same app.