Kiwi House Sitters review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Kiwi House Sitters suits travelers who want a home and a pet to care for instead of a hotel room. It runs on membership rather than a per-stay fee, Sitter 12-month membership $89; owner one-off $49, and the company behind it has traded since 2010.

Key facts

Best for
Home stays in exchange for pet care, on a membership basis.
Booking fees
Sitter 12-month membership $89; owner one-off $49↗
Cancellation terms
No auto-renew; either party can cancel before start↗
Mobile app
Yes↗
Legal entity
Itchyfoot Pty Ltd trading as Kiwi House Sitters↗
Headquarters
Australia↗
Founded
2010↗
Support channels
Email, Phone, Help-centre↗
Official website
kiwihousesitters.co.nz

Facts checked September 26, 2026, 3 sources

Apps and profiles

Elsewhere
feefo.com

Pros and cons

Pros

  • The pricing is easy to read: Sitter 12-month membership $89; owner one-off $49
  • Cancelling is flexible for either side: No auto-renew; either party can cancel before start
  • There is a mobile app for planning and managing a stay
  • Support covers you through email, phone and help centre

Cons

  • Sitters commit to a membership, not a single stay: Sitter 12-month membership $89; owner one-off $49
  • Cancellation applies only before the stay begins: No auto-renew; either party can cancel before start
  • Support runs on email, phone and help centre, with no live chat
Kiwi House Sitters

Ready to try Kiwi House Sitters?

Scored 9.0 / 10 by NomadCue.

Who it suits

  • Travelers who would rather stay in a home and look after a pet than book a room
  • Homeowners with a property that would sit empty while they are away
  • Sitters ready to commit to a membership upfront instead of paying per stay

Who should look elsewhere

  • Travelers after a coach product such as FlixBus, where Service fee per order, non-refundable
  • People who will not pay to sign up, since WayAway is Free, no sign-up or ongoing fees
  • Homeowners who prefer a contract-free arrangement, as at Latam Travellers: 0 hidden fees, no contracts

The company behind it

The service is run by Itchyfoot Pty Ltd trading as Kiwi House Sitters, based in Australia, and has traded since 2010. Both sitters and owners deal with that one company rather than a chain of local agents, so a question about a stay goes to the same desk. Help runs through email, phone and help centre, and the same contact points work for owners and sitters.

How Kiwi House Sitters compares

Where Kiwi House Sitters is available

Available
New Zealand

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to join?+

Fees are Sitter 12-month membership $89; owner one-off $49. Sitters buy a membership, and owners pay a single charge rather than a repeating subscription. That suits a traveler who knows they want to sit, and a homeowner with a single stay in mind, though the sitter side is a commitment rather than a casual add-on.

Can I cancel a membership or a booking?+

Cancelling is straightforward: No auto-renew; either party can cancel before start. Neither side is locked in once the stay has begun, which suits travelers whose plans may still move. Check the terms before you pay, because the rule sets the point at which a cancellation is allowed.

Who runs Kiwi House Sitters?+

The service is operated by Itchyfoot Pty Ltd trading as Kiwi House Sitters, which is based in Australia and has been trading since 2010. Sitters and owners are dealing with the same company on both sides of a stay, so queries about a placement or a property go to a single desk.

How do I get help if something goes wrong?+

Support runs on email, phone and help centre. That means you can email, call or work through a help centre instead of waiting on a single inbox, which matters when a stay is days away and a question cannot wait. Sitters and owners use the same contact points.

Is there an app for managing a sit or a stay?+

There is a mobile app, so sitters and owners can follow a stay from a phone rather than a laptop. It suits travelers who move between homes and want their arrangements and membership status in a single place. For anything else, support runs on email, phone and help centre.

Who does this service suit?+

It suits travelers who are happy to swap a hotel for a home and to care for pets as part of the stay, and homeowners with a place they would rather keep lived in. Fees are Sitter 12-month membership $89; owner one-off $49, so a sitter should be sure before joining, and hosting a home is a lighter commitment.

Can I host my home without a long commitment?+

Hosts pay a single charge rather than a membership, which suits someone with a trip planned and a house that would sit empty. On the sitter side the commitment is longer: Sitter 12-month membership $89; owner one-off $49 covers a membership, and No auto-renew; either party can cancel before start sets when either side can walk away.

Sources

  • kiwihousesitters.co.nz checked September 26, 2026

    Backs: Founded

    “Connecting pet owners with house sitters across New Zealand since 2010”

  • kiwihousesitters.co.nz/sitter-faqs checked September 26, 2026

    Backs: Booking fees, Support channels

    “House sitters pay only $89 for a 12 month membership”

  • kiwihousesitters.co.nz/terms-and-conditions checked September 26, 2026

    Backs: Mobile app, Cancellation terms, Headquarters, Legal entity

    “If you access or download our mobile application from the Apple App Store or Google Play Store”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Products.

Kiwi House Sitters

Kiwi House Sitters

Home stays in exchange for pet care, on a membership basis.

9.0/10See alternatives