Your cookie choices

We use necessary cookies to make this site work. With your permission, analytics cookies help us understand usage and marketing cookies support advertising.

You can reject non-essential cookies and still use the site. Change your choices anytime in Cookie settings.

Cookie settingsCookie policy

Khalti by IME review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Khalti by IME bundles flights, hotels and holiday packages behind a wallet app, and it suits travellers who would rather book and pay for a whole trip from one account. Cancellation runs at 10% of fare if cancelled 12+ hrs before departure, and help comes on email, chat and phone.

Key facts

Best for
Flights, hotels and packages booked and paid from the same wallet app.
Products
Flights, Hotels, Packages↗
Cancellation terms
10% of fare if cancelled 12+ hrs before departure↗
Mobile app
Yes↗
Legal entity
IME Khalti Limited↗
Headquarters
Nepal↗
Founded
2017↗
Support channels
Email, Chat, Phone, Help-centre↗
Official website
khalti.com

Facts checked September 26, 2026, 5 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
LinkedInX

Pros and cons

Pros

  • Flights, hotels and packages all sit in the same app, so a trip is booked without switching sites (flights, hotels and packages).
  • Support runs on email, chat and phone, so a stuck booking can be chased by phone as well as in writing.
  • There is a mobile app, so bookings and payments can be made from a phone while travelling.

Cons

  • The bookable range is flights, hotels and packages, so rail, coach, car hire and tours need another site.
  • Cancelling a flight costs 10% of fare if cancelled 12+ hrs before departure, and the fee moves with how early you cancel.
  • Registered in NP and trading since 2017, pricing and support are shaped by a single market.
Khalti by IME

Ready to try Khalti by IME?

Scored 8.9 / 10 by NomadCue.

See alternatives

Who it suits

  • Travellers who want flights, hotels and packages booked and paid from the same account (flights, hotels and packages).
  • People who would rather reach a person than an inbox, since help runs on email, chat and phone.
  • Wallet users booking on a phone, since there is a mobile app for payments and bookings.

Who should look elsewhere

  • Anyone whose route needs rail, coach or tours, since MoMo lists flights, rail and bus for mixed itineraries.
  • Travellers after a car and an airport transfer only, which Hertz Bahamas WiFi covers under car rental and transfers.
  • Long distance coach planners, since FlixBus is built around bus and handles the ground leg instead.

Who runs it

Khalti by IME is run by IME Khalti Limited, registered in Nepal and trading since 2017. That legal name is the party behind the booking and cancellation terms, so it is the one to use if a fare dispute needs resolving. Support is a clear strength, running on email, chat and phone.

How Khalti by IME compares

Where Khalti by IME is available

Available
Nepal

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What can I book on Khalti by IME?+

The bookable range is flights, hotels and packages. That covers the main pieces of a trip, booked and paid from one account, but it stops short of rail, coach and car hire, so those legs need a different site.

What does it cost to cancel a flight?+

Cancellation is charged at 10% of fare if cancelled 12+ hrs before departure. The rate follows how far ahead of departure you cancel, so the timing in that line matters as much as the amount itself. Read the fare rules before paying for a ticket you may later need to cancel.

How do I get help if a booking goes wrong?+

Support runs on email, chat and phone. Having phone and chat alongside email and a help centre means a failed payment or a booking that will not confirm can be chased straight away rather than sitting in an inbox. A call is the quickest route for anything time sensitive close to departure.

Is there a mobile app, or only a website?+

There is a mobile app, and everything in flights, hotels and packages can be booked through it. That suits anyone rebooking on the move or paying near a counter, where a phone beats a laptop. The app and the booking terms both sit with IME Khalti Limited, so support carries across.

Does it sell rail, bus or tour tickets as well?+

The range stops at flights, hotels and packages, so rail, coach, car hire and tours sit outside it. Travellers whose itinerary includes those legs are better served by MoMo, which lists flights, rail and bus, or by booking the transport leg away from the flight and hotel here.

Who is behind the brand, and how long has it run?+

The service is run by IME Khalti Limited, based in Nepal and trading since 2017. That is the name to use in a complaint or refund request, since it is the party on the terms behind the booking and the cancellation. Support comes from the same company, so phone and chat are the practical escalation.

Can I book a hotel and a flight together?+

Yes, because packages sit inside flights, hotels and packages, so a flight and a stay can be taken together rather than priced apart. That suits anyone who wants a single checkout and one support thread. Individual flights and hotels can still be booked on their own if the dates do not line up.

Sources

  • apps.apple.com/us/app/khalti-digital-wallet-nepal/id12634... checked September 26, 2026

    Backs: Mobile app

    “trackName=Khalti Digital Wallet (Nepal); sellerName=IME Khalti Limited”

  • khalti.com checked September 26, 2026

    Backs: Products

    “Book flights, hotels, and travel packages across Nepal's largest travel and hospitality network.”

  • khalti.com/about checked September 26, 2026

    Backs: Founded

    “Khalti was officially launched at CAN infotech on 26th January, 2017.”

  • khalti.com/info/flight-fare-rules-and-regulations checked September 26, 2026

    Backs: Cancellation terms

    “10% of the fare if cancelled 12 hours or more before flight departure time. 33% of the fare if cancelled between 4 and 12 hours”

  • khalti.com/info/terms checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels

    “having its registered office Panipokhari-03, Kathmandu”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Booking fees.

Khalti by IME

Khalti by IME

Flights, hotels and packages booked and paid from the same wallet app.

8.9/10See alternatives