Jamaica Customised Vacation and Tours review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Jamaica Customised Vacation and Tours suits families planning a Jamaica trip who want transfers, tours and packages sorted in one booking rather than pieced together. Trading since 2005 from a Jamaican base, it supports bookings over email, phone and help centre while charging 6% online service charge on some services on some services.

Key facts

Best for
Transfers, tours and packages for a Jamaica trip, arranged through a local operator.
Products
Transfers, Tours, Packages↗
Booking fees
6% online service charge on some services↗
Cancellation terms
free cancellation up to 24 hours before, then 45% fee↗
Mobile app
No↗
Legal entity
Jamaica Customised Vacations & Tours↗
Headquarters
Jamaica↗
Founded
2005↗
Support channels
Email, Phone, Help-centre↗
Official website
jcvtt.com

Facts checked September 26, 2026, 4 sources

Apps and profiles

Pros and cons

Pros

  • One supplier covers transfers, tours and packages, all listed under transfers, tours and packages.
  • Booking a transfer, an excursion and the rest of the stay together cuts separate suppliers.
  • Questions can go to a human over email, phone and help centre, which includes phone and a help centre.
  • A Jamaica based operator, listed at JM, rather than a global booking site.

Cons

  • There is no mobile app, so everything runs through the site and email, phone and help centre.
  • 6% online service charge on some services applies to some services, so a quoted price can rise at checkout.
  • free cancellation up to 24 hours before, then 45% fee means a late change costs a set percentage of the booking.

Ready to try Jamaica Customised Vacation and Tours?

Scored 8.8 / 10 by NomadCue.

Who it suits

  • Families booking a Jamaica holiday who want a transfer, tours and a package on one order.
  • Travellers who prefer a local Jamaica operator to a worldwide booking platform.
  • Groups with a fixed plan that needs airport transfers and day tours sorted together.

Who should look elsewhere

  • Anyone after intercity bus travel, since FlixBus covers bus and nothing else.
  • Travellers who want fee free booking terms, because Latam Travellers advertises 0 hidden fees, no contracts.
  • People who also need car rental and transfers in the Bahamas, which this operator does not sell.

How Jamaica Customised Vacation and Tours compares

Frequently asked questions

What does Jamaica Customised Vacation and Tours actually book?+

Its product list covers transfers, tours and packages, which means transfers, sightseeing tours and complete holiday packages. A traveller can put a transfer, an excursion and the rest of a Jamaica stay on a single booking rather than dealing with separate suppliers for each piece.

Is there a booking fee on top of the quoted price?+

On some services, yes. The published terms add 6% online service charge on some services, so the headline price can be lower than the amount charged. Ask for a final total before confirming, and check whether the charge is already built into any package.

What happens if I have to cancel a booking?+

The published terms give free cancellation up to 24 hours before, then 45% fee. Read it as two stages: cancelling inside that window costs nothing, while a later cancellation takes a set percentage of the booking. Leaving a decision to the last minute is the expensive route.

How do I reach a person if something goes wrong?+

Support runs on email, phone and help centre, so email, phone and a help centre are all listed. For a Jamaica based operator that matters most before departure, when a delayed transfer or a changed tour is easiest to sort in a real conversation.

Is there an app for managing the booking?+

No. The mobile app answer is no, so every booking is handled on the site. Keep your booking reference from the confirmation email close at hand and use email, phone and help centre for any change once you are abroad.

Who does this operator suit?+

Families and groups whose Jamaica plans include a transfer, a tour or both. Sitting in Jamaica, listed at JM, it suits travellers who would rather brief one local supplier on the whole trip than assemble it piece by piece.

How does it compare with a bus operator or a global booking site?+

The products barely overlap. FlixBus covers bus, while this operator sells transfers, tours and packages, so the two are not really rivals. Latam Travellers advertises 0 hidden fees, no contracts, which is the angle worth weighing if charges decide your choice.

Sources

  • jcvtt.com/index.php checked September 26, 2026

    Backs: Booking fees, Cancellation terms

    “An additional 6% service charge may be added to some of our services paid for online, which includes credit card, processing and service fees.”

  • jcvtt.com/index.php checked September 26, 2026

    Backs: Founded, Headquarters, Legal entity, Products

    “is a Jamaican registered and approved Limited company licenced March 2005 by the Jamaica Registrar of Companies”

  • jcvtt.com/index.php checked September 26, 2026

    Backs: Support channels

    “How to contact us? Tel: (876) 979-2021 or (876) 863-1798 E-mail: info@jcvtt.com”

  • play.google.com/store/search checked September 26, 2026

    Backs: Mobile app

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Jamaica Customised Vacation and Tours

Transfers, tours and packages for a Jamaica trip, arranged through a local operator.

8.8/10See alternatives