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Irish Ferries review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Irish Ferries is a carrier-run site for families booking a ferry with a hotel or rail leg attached. It suits travelers who value a single basket over a bare crossing, and who are happy to book online to avoid EUR 15 telephone service fee (non-web bookings) on non-web bookings.

Key facts

Best for
Families bundling a crossing with rail, a package or a hotel in the same basket.
Products
Ferry, Rail, Packages, Hotels↗
Booking fees
EUR 15 telephone service fee (non-web bookings)↗
Cancellation terms
Economy 100% cancellation fee; Flexi refundable↗
Mobile app
Yes↗
Legal entity
Irish Ferries Limited↗
Headquarters
Ireland↗
Support channels
Phone, Email, Help-centre↗
Official website
irishferries.com

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaXirishferries.freshdesk.com

Pros and cons

Pros

  • Sells ferry, rail and packages together, so a crossing can be paired with a hotel, a rail leg or a package.
  • A mobile app keeps bookings and references to hand between ports.
  • Web bookings sidestep EUR 15 telephone service fee (non-web bookings), which applies only to telephone reservations.
  • Support covers phone, email and help centre, so a disrupted sailing has a route to a person.

Cons

  • Telephone reservations add EUR 15 telephone service fee (non-web bookings) to the fare, so a booking made by phone starts dearer than the same fare online.
  • Fare type decides refunds, and Economy 100% cancellation fee; Flexi refundable means a fixed itinerary locks the money up.
Irish Ferries

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Scored 8.5 / 10 by NomadCue.

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Who it suits

  • Families crossing by ferry who want rail, a package or a hotel added in the same basket (ferry, rail and packages).
  • Travelers who book online, since non-web reservations carry EUR 15 telephone service fee (non-web bookings).
  • Anyone who would rather deal with the operator's own desk than a broker, backed by phone, email and help centre.

Who should look elsewhere

  • Travelers who track every charge, since Latam Travellers reports 0 hidden fees, no contracts.
  • Trip planners who need a car and an airport transfer rather than a crossing, since Hertz Bahamas WiFi sells car rental and transfers.
  • Overland travelers shopping road routes instead of ferries, because FlixBus covers bus.

The company behind it

The operator behind the site is Irish Ferries Limited, registered in Ireland. The company that sells the ticket also runs the crossing, so fare types, deposits and cancellation terms all trace back to the same wording rather than a broker's phrasing. Questions are answered through phone, email and help centre, so a booking problem has a direct route to the operator.

How Irish Ferries compares

Frequently asked questions

What does booking by telephone cost?+

Telephone reservations carry EUR 15 telephone service fee (non-web bookings), a service charge added on top of the fare. The charge follows the booking method rather than the route, so the same crossing is cheaper when it is booked on the web. Anyone planning to ring the reservations line should add that charge to the fare shown at search.

Which fare type suits an itinerary that may move?+

The fare type decides what happens to the money, and Economy 100% cancellation fee; Flexi refundable sets that out. A firm plan suits the Economy fare, while a Flexi fare stays refundable if the sailing shifts or the family cancels. Reading Economy 100% cancellation fee; Flexi refundable before paying is the simplest guard against a locked-in booking.

Is there an app for booking on the move?+

Yes, a mobile app is listed for Irish Ferries, so a crossing, a reference and any hotel or rail addition can be reached from a phone rather than an email inbox. Because the app is not a telephone transaction, EUR 15 telephone service fee (non-web bookings) does not attach to bookings placed through it.

What else can be booked alongside the crossing?+

The catalogue is wider than the ferry alone: ferry, rail and packages. A traveler can add a hotel, a rail leg or a package in the same basket, which is the main reason a family books here instead of a crossing-only seller. Booking the extras together also means the same support desk covers the whole trip.

How do I reach a person if a booking goes wrong?+

Support runs through phone, email and help centre, so a problem can reach a person by phone, by email or in the help centre. Phone is the route that carries EUR 15 telephone service fee (non-web bookings), so a quick question on the line adds to the fare. Email and the help centre sit inside the web booking, where that charge does not apply.

Who runs the site, and where is it registered?+

The site is operated by Irish Ferries Limited, registered in Ireland. Because the selling company is also the operator, fare types and cancellation terms come from the company's own terms rather than a reseller's. Reading Irish Ferries Limited first tells you which party's conditions the fare comes with.

Sources

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Irish Ferries

Irish Ferries

Families bundling a crossing with rail, a package or a hotel in the same basket.

8.5/10See alternatives