Icelandair review

The booking side covers much more than the airline's own flights. flights, hotels and car rental are all handled in one place, so a trip can be put together with a stay, a rental car, transfers and tours on one itinerary. Lounges appear on the list too, which matters if you want airport time sorted before departure.

Yes, Icelandair has a mobile app, so flights and the add-ons around them can be handled away from a desktop. The app covers the same ground as the site, which spans flights, hotels and car rental. For a family with several bookings on one trip, that means one place to check status, seats and timing.

Support runs on phone and help centre, so there is a phone line and a help centre to work through. Both sit with the airline rather than an intermediary, which helps when a change needs a decision quickly. A question that needs a written trail may take longer through the help centre alone.

The refund depends on which fare you bought, and the rule is Taxes only refunded; full refund on Flex fares. On standard fares the tax portion comes back, while a Flex fare returns the full amount. Check the fare type at booking rather than afterwards, since the difference is decided by the fare and not the route.

The airline operates under Icelandair Group, its legal entity, and has been in the business since 1937. That is a long record for a carrier, and it matters when a booking crosses several suppliers. One operator behind the flights, the hotel and the car usually means one point of contact when plans shift.

Icelandair is a home-based carrier, with its base in Iceland. That matters for a booking that starts far from the airline's home market, since the flights are operated from its own country and the add-ons sit alongside those same flights. A booking started elsewhere still runs through the same airline.

Icelandair concentrates on an airline-led trip, with flights, hotels and car rental all drawn from the same operator. MoMo spreads wider, with flights, rail and bus on offer, so it can mix rail and bus into the same plan. If your route is not airline-led, that broader list is the point of comparison.

Yes, car rental and transfers both sit inside flights, hotels and car rental, so they can be added to a flight booking instead of being arranged separately. The same goes for hotels, packages and tours. A trip that touches the airport, the road and the bed is covered by one list, which cuts the number of suppliers you deal with.