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HotelsByDay review

Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026

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Our verdict

HotelsByDay is a hotel-only booking service for travellers who want a room sorted and nothing else: No booking fees apply, and Free cancellation up to 25 hours before check-in keeps a shifting plan manageable. It trades the breadth of Emirates, which also books flights, hotels and tours, for a narrow focus on rooms.

Key facts

Best for
Booking a hotel room with no booking fee and a simple cancellation window.
Products
Hotels↗
Booking fees
No booking fees↗
Cancellation terms
Free cancellation up to 25 hours before check-in↗
Mobile app
Yes↗
Legal entity
HotelsByDay, LLC↗
Headquarters
United States↗
Support channels
Chat, Phone, Email, Help-centre↗
Official website
hotelsbyday.com

Facts checked September 30, 2026, 4 sources

Apps and profiles

Get the app
Google Play
Elsewhere
TrustpilotLinkedInXwefunder.com

Pros and cons

Pros

  • Booking fees: No booking fees, so a quoted room rate is not padded at the booking step.
  • Cancellations are straightforward: Free cancellation up to 25 hours before check-in.
  • A focused catalogue of hotels makes search quick for a family that has settled on a city.
  • Support runs on chat, phone and email, with a phone line and live chat alongside email and a help centre.
  • A mobile app is available, so a room can be searched, booked and changed from a phone.

Cons

  • The range is narrow: hotels is the whole catalogue, so flights, rail and transfers come from elsewhere, unlike Emirates at flights, hotels and tours.
  • No bundled trips or tours of the kind Intrepid Travel lists in packages, tours and cruise.
  • The operator is HotelsByDay, LLC in the United States, so the terms and the route for a disputed booking are written for that market.

Ready to try HotelsByDay?

Scored 8.5 / 10 by NomadCue.

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Who it suits

  • Families or groups of adults splitting a room across a few nights.
  • Travellers whose plans may still shift, given Free cancellation up to 25 hours before check-in.
  • Anyone who wants the room rate to stand as the booking cost, since No booking fees.

Who should look elsewhere

  • Travellers booking a flight and a hotel together; Emirates covers flights, hotels and tours.
  • Cruise, ski or rail-led trips; Čedok's flights, packages and tours includes cruise, ski and rail.
  • Anyone after a guided package; Intrepid Travel's packages, tours and cruise is built around packages and tours.

Fees and cancellation

Booking fees: No booking fees, so the nightly rate a guest sees in search is the rate charged at the booking step, with no service surcharge layered on afterwards. Cancellation: Free cancellation up to 25 hours before check-in. That window lands late enough to cover a delayed arrival or a last change of city, which is the situation most family hotel bookings actually hit. The terms are short, and the fee line and the cancellation rule are all a guest has to hold in mind at checkout.

What you can book

The catalogue is hotels, and that is the whole of it. Nothing else sits on the menu, so the trade is clear: a shorter list to sift through in exchange for no flight, transfer or tour to bundle with the room. For a family that has already chosen a city, that narrow focus saves time rather than limiting choice. A mobile app is available, so rooms can be searched, booked and changed from a phone without opening a desktop browser.

The company behind it

The operator is HotelsByDay, LLC, based in the United States. Support covers chat, phone and email, so a booking can be sorted by live chat, by phone, by email or through a help centre. That spread of routes helps when the person holding the reservation is not the person travelling, since different people can call and change dates at the same time. Registration in US also means the terms, payment expectations and the route for a disputed booking are written for that market.

How HotelsByDay compares

Frequently asked questions

Does HotelsByDay add a booking fee?+

HotelsByDay adds No booking fees to a reservation. That is the simple part of the pricing story: the nightly rate shown in search is the rate a guest pays, with no service or booking surcharge layered on afterwards. The cost to plan around is therefore the room rate itself, plus whatever the chosen property charges on site.

How much notice do I need to cancel a room?+

The booking policy gives Free cancellation up to 25 hours before check-in. In practice that means a plan can be dropped shortly before arrival, which suits a traveller whose flight times shift or whose city changes. Anything later than that window falls outside the free cancellation terms, so a late decision keeps the booking and its room rate.

Can I book flights or transfers on the same site?+

The catalogue is hotels, so nothing beyond a room can be booked here. Travellers who want a flight and a hotel in the same basket should look at Emirates, whose range runs to flights, hotels and tours, or Čedok, whose flights, packages and tours includes packages and tours. HotelsByDay is the short form, not the full trip.

Is there a mobile app?+

A mobile app is available for searching, booking and changing a room, and the same account can be reached through chat, phone and email. That mix matters on a trip where the person holding the reservation is not the person travelling, since a change can be made in the app while someone else calls or sends an email about the booking.

How do I reach support if a booking goes wrong?+

Support covers chat, phone and email. Live chat handles quick questions during a booking, phone suits an urgent change on the day, email suits anything needing detail, and a help centre gives answers without waiting. A family with a room split across several guests can settle a booking question without anyone giving up their own evening to it.

Who runs HotelsByDay and where is it based?+

The service runs as HotelsByDay, LLC, based in the United States. The terms, payment expectations and the route for a disputed booking are written for that market, so guests booking from elsewhere should read the booking policy before paying. The cancellation rule is set out separately: Free cancellation up to 25 hours before check-in.

Is HotelsByDay a good fit for a family splitting a room?+

It suits a family or a group of adults sharing a room across a few nights, especially when plans are still moving. With No booking fees and Free cancellation up to 25 hours before check-in, the terms that usually decide a hotel booking are both easy to read. It does not suit a traveller planning a whole trip, since hotels is the full range here.

Sources

  • hotelsbyday.com/en checked September 30, 2026

    Backs: Mobile app, Booking fees, Products

    “Unlock your day in a few taps - Book your day stay even faster with our iOS and Android apps!”

  • hotelsbyday.com/en/booking-policy checked September 30, 2026

    Backs: Cancellation terms

    “Credit card enabled bookings can be cancelled 25 hours prior to check-in and are fully refundable; Pay Later cancellations are free of charge”

  • hotelsbyday.com/en/contact checked September 30, 2026

    Backs: Support channels

    “Chat - 24 hours, 7 days a week; Call everyday 8am to 8pm EST +1-415-937-6656; Email - we will respond within 24hrs”

  • hotelsbyday.com/en/terms checked September 30, 2026

    Backs: Headquarters, Legal entity

    “Corporate Address: 64 Beaver Street - Box 514, New York, NY 10004, United States”

Compiled from 4 source pages, checked September 30, 2026. We did not open an account.

HotelsByDay

Booking a hotel room with no booking fee and a simple cancellation window.

8.5/10Visit