Gjirafa Travel review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Gjirafa Travel suits short-trip travellers who want a bus booking and a data plan in one place, and its regional and global eSIM range covers 180 countries. Entry prices sit at €1.99, with support on email, phone and chat and a mobile app for setup on the move.
Key facts
- Best for
- Short trips that need a bus seat and a data plan from the same seller.
- Products
- Bus, Packages↗
- Booking fees
- Service fee per booking↗
- Cancellation terms
- With Travel Flex only; from 48h before departure↗
- Mobile app
- Yes↗
- Legal entity
- Gjirafa, Inc. - Kosovo Branch↗
- Headquarters
- Kosovo↗
- Founded
- 2014↗
- Support channels
- Email, Phone, Chat, Help-centre↗
- Official website
- gjirafa.com
eSIMs
- Price from
- €1.99↗
- Countries covered
- 180↗
- Unlimited data
- Yes↗
- Reference plan prices
- US 10GB 7.99EUR; Europe 3GB 6.49EUR; Japan 10GB 21.99EUR; Albania 3GB 3.99EUR; Balkans 3GB 6.49EUR; Global from 0.73EUR a day↗
- 5G
- Yes↗
- Seller type
- Mvno↗
- 10 GB in the US
- €7.99↗
- 10 GB in Japan
- €21.99↗
- Region
- Regional, Global
- Features
- Unlimited data, 5G
- Audience
- Short trips
Facts checked September 26, 2026, 8 sources
Pros and cons
Pros
- Covers 180 countries with regional and global plans, regional and global, so one trip rarely needs a second seller.
- The United States allowance is €7.99 against €21.99 for Japan, and entry pricing starts at €1.99.
- Bus seats and packages sit next to the data plans, bus and packages, so a short trip is arranged in one place.
- Support runs on email, phone and chat, and a mobile app is available for managing plans on the move.
Cons
- A Service fee per booking is added to every booking, which lifts the cost of the bus and package side.
- Cancellation is narrow, With Travel Flex only; from 48h before departure, so a change of plan leaves little room.
- Prices differ sharply by region, with Japan at €21.99 against €7.99 for the United States.
Who it suits
- Travellers on short trips, short trip, who want transport and data settled before departure.
- Travellers heading to the Balkans or Kosovo, since the seller is Gjirafa, Inc. - Kosovo Branch in Kosovo.
- People who want a person on the other end, with phone and chat among email, phone and chat.
Who should look elsewhere
- Anyone who wants a coach seat with no booking fee: Latam Travellers lists 0 hidden fees, no contracts.
- Travellers after a network's own service, since this seller runs as an mvno while FlixBus runs bus.
- Anyone shopping for ground transport rather than data: Hertz Bahamas WiFi covers car rental and transfers.
How Gjirafa Travel compares
8.9 vs 8.5
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Where Gjirafa Travel is available
- Available
- Albania, Montenegro, North Macedonia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much do the eSIM plans cost?+
Plans start at €1.99, and reference pricing shifts by destination. The United States allowance is €7.99, while the Japan plan is €21.99, which is the figure to watch if Japan is the target. Cheaper local options sit in Albania and the Balkans, and global cover is sold as a daily rate.
How many countries do the plans cover?+
The eSIM range covers 180 countries, with plans sold as regional and global. That gives a regional plan for a multi-country leg and a global option for a wider route, and the country list for a specific plan is worth reading before you pay.
Is unlimited data included?+
Unlimited data sits in the feature list, unlimited data and 5g, on the Japan plan, and the seller is an mvno. Unlimited is not offered on every destination, so the allowance for the country you are actually going to matters more than the headline claim.
Can I book a bus or package in the same place?+
Transport and data are booked through the same seller, and the product range is bus and packages. A Service fee per booking applies to each booking, and a mobile app is available for managing the trip on the move.
Can I cancel or change a booking?+
Cancellation is not automatic. The terms set it as With Travel Flex only; from 48h before departure, so anything later than that depends on the flex add-on rather than the standard booking. It is worth reading the terms for the specific trip before committing, since the data plan and the transport sit under the same terms.
Who is behind the site?+
The seller is Gjirafa, Inc. - Kosovo Branch, registered in Kosovo, and the group dates back to 2014. Plans are sold as an mvno alongside bus seats and packages, bus and packages, which is why data and transport share one account.
What support is there if a plan does not activate?+
Support runs on email, phone and chat, so email, phone, chat and a help centre are all listed, and a mobile app is available. The help centre is the first place to look for activation questions on a newly bought plan, with phone and chat for anything urgent.
Sources
- aboutgjirafa.com/who-we-are/gjirafas-journey checked September 26, 2026
Backs: Founded
“Gjirafa Evolution Timeline - 2014 (first year listed, Gjirafa.com)”
- travel.gjirafa.com/en/affiliate checked September 26, 2026
Backs: Products
“promote both GjirafaTravel (bus tickets and travel bundles) and Gjirafa eSIM (global data plans)”
- travel.gjirafa.com/en/esim checked September 26, 2026
Backs: Countries covered, Reference plan prices, Region
“Fast Data in Europe, Balkans and 180+ Countries”
- travel.gjirafa.com/en/esim/japan checked September 26, 2026
Backs: Audience, Features, 10 GB in Japan, Unlimited data
“1GB 7 days validity - 100GB 365 days validity”
- travel.gjirafa.com/en/esim/united-states checked September 26, 2026
Backs: 5G, Price from, 10 GB in the US, Seller type
“5G High-speed internet”
- travel.gjirafa.com/en/faq checked September 26, 2026
Backs: Support channels
“You can contact Gjirafa Travel through customer support email, phone number, live chat, Viber, and on social media.”
- travel.gjirafa.com/en/terms checked September 26, 2026
Backs: Booking fees, Cancellation terms, Headquarters, Legal entity
“A processing fee shall be charged per order for the booking of transportation tickets, intended to cover administrative costs”
- apps.apple.com/us/app/gjirafa-esim-travel-data-sim/id6753... checked September 25, 2026
Backs: Mobile app
“trackName=Gjirafa eSIM: Travel Data SIM; sellerName=Gjirafa, Inc.”
Compiled from 8 source pages, checked September 26, 2026. We did not open an account.
Gjirafa Travel
Short trips that need a bus seat and a data plan from the same seller.