Gigsberg review
Updated September 29, 2026 · NomadCue Editorial Team · Facts checked September 29, 2026
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Our verdict
Gigsberg suits travelers who want tours and little else, with clear mobile focus and direct support for event orders. Compared against 3 close options, added service charges apply at checkout and sales stay final unless the event itself is cancelled.
Key facts
- Best for
- Tour buyers seeking app booking with chat support
- Products
- Tours↗
- Booking fees
- Service and delivery fees apply↗
- Cancellation terms
- All sales final - refund only if cancelled↗
- Mobile app
- Yes↗
- Legal entity
- Gigsberg GmbH↗
- Headquarters
- Switzerland↗
- Support channels
- Email, Chat, Help-centre↗
- Official website
- gigsberg.com
Facts checked September 29, 2026, 5 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Focused tour catalogue covering tours keeps choice clear for event seekers.
- Mobile app access helps you book and manage tours away from desktop.
- Support across email, chat and help centre gives email and chat plus help centre coverage.
Cons
- Added charges at checkout under Service and delivery fees apply raise the ticket total you compare.
- Strict final sale terms under All sales final - refund only if cancelled limit refunds to cancelled events.
Ready to try Gigsberg?
Scored 8.5 / 10 by NomadCue.
Who it suits
- Tour fans who prefer Gigsberg over Booking.com for a focused tour checkout.
- App buyers who prefer Gigsberg over Duinrell for mobile tour booking with chat help.
Who should look elsewhere
- Travelers needing hotels with tours should choose Booking.com for broader lodging and tour coverage.
- Travelers wanting flight bundles should choose Emirates for flights plus tours and related services.
Who runs it
Gigsberg GmbH operates as Gigsberg GmbH with home base recorded as CH. Support is offered through email, chat and help centre, giving you email and chat plus help centre resources for tour orders. The setup points to a focused tour seller with clear company details and direct service routes for tour buyers.
How Gigsberg compares
8.5 vs 8.5
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8.5 vs 9.6Pick Booking.com for wider trip planning beyond tours, with catalogue covering flights, car rental and transfers.
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8.5 vs 8.5
8.5 vs 8.5
8.5 vs 8.7
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8.5 vs 8.5- 8.5 vs 8.5
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8.5 vs 8.5
Frequently asked questions
What does Gigsberg sell?+
Gigsberg focuses on tours, with its catalogue listed as tours. That focus keeps browsing centered on live events and tour dates. If you want hotels, flights or other travel services in the same checkout, you may need another provider.
Does Gigsberg add service fees?+
Yes, added costs apply because checkout is governed by Service and delivery fees apply. That means service and delivery charges can sit above the listed ticket price. Review the fee line before payment so the final total matches your budget for the tour.
Can I cancel or get a refund?+
Terms are strict because sales are covered by All sales final - refund only if cancelled. Purchases stay final, with refunds tied to cancellation of the event itself. Check date, venue and lineup details with care before you confirm, as changes in plans do not create refund rights.
Is there a Gigsberg app?+
Yes, Mobile app access is available for Gigsberg. That option helps you search tours, buy tickets and manage orders away from desktop. App use can suit travelers who book late or need tickets while moving between venues.
How do I contact Gigsberg support?+
Help is offered through email, chat and help centre. That gives you email and chat plus help centre material for order questions, ticket delivery and event changes. Use chat for quicker issues and email when you need records of payment or delivery problems.
Who operates Gigsberg?+
The seller is identified as Gigsberg GmbH, with home country shown as CH. That company detail helps you know who holds the contract for your tour order. Keep order mail and ticket records with that name for support or payment queries.
Sources
- gigsberg.com checked September 29, 2026
Backs: Products
“Conferences & Tours”
- gigsberg.com/about-us checked September 29, 2026
Backs: Support channels
“available 16 hours a day, 7 days via email, web or chat”
- gigsberg.com/imprint checked September 29, 2026
Backs: Headquarters, Legal entity
“Gewerbestrasse 5, 6330 Cham, Schweiz”
- gigsberg.com/terms-and-conditions checked September 29, 2026
Backs: Booking fees, Cancellation terms
“may charge fees to Sellers as well as delivery fees”
- apps.apple.com/us/app/gigsberg/id6760895216 checked September 28, 2026
Backs: Mobile app
“trackName=GIGSBERG; sellerName=Luup L.L.C-FZ”
Compiled from 5 source pages, checked September 29, 2026. We did not open an account.