Flight Centre review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Flight Centre suits travellers who want flights, rail, cruise, car rental, hotels, packages and tours on a single site, and the company has traded since 1982 from its home base in Australia. The trade-off is the Online Booking Fee, which sits on top of the fare.
Key facts
- Best for
- Booking flights, rail, cruise, cars, hotels, packages and tours through the same company.
- Products
- Flights, Rail, Cruise, Car-rental, Hotels, Packages, Tours↗
- Booking fees
- Online Booking Fee↗
- Mobile app
- Yes↗
- Legal entity
- Flight Centre Travel Group Limited↗
- Headquarters
- Australia↗
- Founded
- 1982↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Official website
- flightcentre.com.au
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- The range covers flights, rail and cruise, so a whole trip can be arranged without moving to another provider.
- There is a mobile app, so bookings and changes can be handled away from a desktop.
- Support runs on email, chat and phone, which means phone help as well as written support.
Cons
- The Online Booking Fee is added at checkout, which lifts the total on every booking.
- Support runs on email, chat and phone only, so help is remote in every channel.
- The range in flights, rail and cruise skips buses, so a coach-only trip suits FlixBus (bus) better.
Who it suits
- Travellers arranging a whole trip rather than a single leg, since flights, rail, cruise, car rental, hotels, packages and tours sit in flights, rail and cruise.
- People who like being able to phone a person, because support runs on email, chat and phone.
- Anyone who prefers an established name, with Flight Centre Travel Group Limited trading since 1982.
Who should look elsewhere
- Coach-only travellers, who will find FlixBus (bus) more focused on the bus leg.
- Travellers shopping mainly on fees, since Latam Travellers advertises 0 hidden fees, no contracts.
- Drivers who only want a car and transfers, which Hertz Bahamas WiFi (car rental and transfers) covers on its own.
How Flight Centre compares
9.6 vs 8.59.6 vs 8.9
9.6 vs 8.7
9.6 vs 8.5
9.6 vs 8.8- 9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.49.6 vs 8.4
9.6 vs 8.49.6 vs 8.5
9.6 vs 9.6
9.6 vs 9.5
9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.79.6 vs 9.5
9.6 vs 9.3
9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.5
9.6 vs 9.19.6 vs 9.3
- 9.6 vs 8.4
9.6 vs 8.79.6 vs 8.5
- 9.6 vs 9.0
9.6 vs 8.7- 9.6 vs 9.4
9.6 vs 9.3
9.6 vs 9.2
9.6 vs 9.1- 9.6 vs 9.1
9.6 vs 8.9
9.6 vs 8.8- 9.6 vs 8.5
- 9.6 vs 8.5
- 9.6 vs 8.5
9.6 vs 8.59.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.5- 9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.5
Where Flight Centre is available
- Available
- Australia, Canada, New Zealand, South Africa, United Kingdom
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What can I book on Flight Centre?+
The site lists flights, rail and cruise together, so flights sit alongside rail, cruise, car rental, hotels, packages and tours. A trip that mixes a flight with a hotel or a package can be put together in the same basket rather than across separate providers.
Is there a booking fee on top of the price?+
Yes. Flight Centre adds a Online Booking Fee when you book, so the total sits above the headline price. Latam Travellers, by contrast, advertises 0 hidden fees, no contracts, which is worth weighing if fees decide the booking on a longer itinerary.
How do I get help if a booking changes?+
Support runs on email, chat and phone, which means email, chat, phone and a help centre are all open options. Phone suits a booking that needs changing quickly, while the help centre covers the everyday questions that come up after travel starts.
Is there an app for booking on the move?+
Yes, there is a mobile app, so flights and hotels can be searched and adjusted away from a desktop. The rest of the range, including rail, cruise, car rental, packages and tours in flights, rail and cruise, is part of the same site rather than a separate app.
Who runs Flight Centre and where is it based?+
The company behind the site is Flight Centre Travel Group Limited, headquartered in Australia. It has been trading since 1982, so bookings sit under a single listed company rather than a trading name.
Is Flight Centre a good fit for a coach trip?+
Not for a coach only trip. The range in flights, rail and cruise has rail and cruise but no buses, so a traveller moving between cities by coach is better served by FlixBus, whose products are bus.
What if I only need a car and airport transfers?+
Hertz Bahamas WiFi keeps things narrow with car rental and transfers, a shorter list than the flights, rail and cruise range here. Flight Centre earns its place when the car is part of a wider trip that also includes a flight, a hotel or a cruise.
Who does Flight Centre suit?+
It suits travellers who want the whole trip handled by the same company and who value being able to phone a person, since support runs on email, chat and phone. It is a weaker fit for anyone shopping mainly on fees, given the Online Booking Fee.
Sources
- fctgl.com checked September 26, 2026
Backs: Headquarters, Legal entity
“The Flight Centre Travel Group (FCTG) is headquartered in Brisbane (Australia)”
- flightcentre.com.au checked September 26, 2026
Backs: Booking fees, Products
“an Online Booking Fee for flight bookings made online (based on destination)”
- flightcentre.com.au/about-us checked September 26, 2026
Backs: Mobile app, Founded, Support channels
“whether it's through our app, online, over the phone, via chat”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Flight Centre
Booking flights, rail, cruise, cars, hotels, packages and tours through the same company.