Figo review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Figo suits travelers who want rail, rail passes, car rental, parking and hotels in a single booking, run by FIGO BV from NL. Support comes through chat, phone and help centre, and the site lists 3 alternatives to compare it against, which is where a bus-only or car-focused reader should look instead.
Key facts
- Best for
- One booking flow for rail, rail passes, a car, parking and a hotel.
- Products
- Flights, Rail, Rail-pass, Car-rental, Parking, Hotels↗
- Mobile app
- Yes↗
- Legal entity
- FIGO BV↗
- Headquarters
- Netherlands↗
- Support channels
- Chat, Phone, Help-centre↗
- Official website
- figo.app
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- Rail leads flights, rail and rail pass, with a rail pass and rail tickets in the same place as flights and hotels.
- Support runs on chat, phone and help centre, so a phone call and a help centre sit alongside the chat option.
- A mobile app is available, so bookings and changes can be handled away from a computer.
Cons
- Bus is not in flights, rail and rail pass, so coach routes fall outside what Figo covers.
- Support runs on chat, phone and help centre only, with no email address in the listed channels.
Who it suits
- Travelers booking rail who also want a car rental, parking or a hotel in the same flow.
- People taking a rail pass who still need a flight or a bed sorted at the same time.
- Bookers who prefer a phone call or a help centre as well as a chat window.
Who should look elsewhere
- Coach-first trips: FlixBus builds on bus alone, so it goes deeper on buses.
- Car and transfer trips: Hertz Bahamas WiFi lists car rental and transfers, so the booking is built around the vehicle.
- Travelers wanting buses and tours alongside flights and hotels: MoMo covers flights, rail and bus.
The company behind it
Figo is run by FIGO BV, based in the Netherlands, and it also offers a mobile app for bookings. Support comes through chat, phone and help centre, so you can open a chat, call a person, or read your own answers in a help centre. The same operator answers for the app and the site, which keeps a booking question in a single place.
How Figo compares
Where Figo is available
- Available
- Netherlands
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What can I book through Figo?+
Figo covers flights, rail and rail pass. That mix means a rail ticket, a rail pass, a flight, a rental car, a parking spot or a hotel can be arranged with the same operator, which suits a trip that mixes trains and air. You are not locking into a single leg type, but a small set of travel pieces.
Does Figo sell bus tickets?+
Bus is not in flights, rail and rail pass, so coaches sit outside what is listed for Figo. If the route runs by coach, FlixBus is the more focused option, since bus is what it is built around. A rail-first trip fits Figo better than a coach-first one.
Does Figo sell rail passes as well as rail tickets?+
Yes, a rail pass sits alongside rail tickets in flights, rail and rail pass, so a multi-country run and a single journey can both be arranged with the same operator. Flights and hotels cover the rest of the trip, and that pairing is the reason Figo comes up when people search for a rail pass.
Is there a Figo mobile app?+
Figo does offer a mobile app, and the store listing names FIGO BV as the company behind it. That helps if you book on the move, since a rail change or a parking booking can be sorted from your phone between legs rather than from a desk.
How do I get help from Figo?+
Support runs on chat, phone and help centre. That means a chat window for quick questions, a phone call when a booking needs a person, and a help centre for reading answers on your own. Email is not part of the listed support channels, so plan around those three.
Which company runs Figo?+
The operator is FIGO BV, based in the Netherlands, and the same name appears on the app listing. That is the entity named on the app, so a question about a booking can start with the same company name the app shows.
Can I book a rental car or parking with Figo?+
Yes, both car rental and parking appear in flights, rail and rail pass next to rail and hotels, so a pick up and a train seat can be arranged together. Hertz Bahamas WiFi goes the other way, listing car rental and transfers with no rail in sight, so a car-only trip suits that side better.
Sources
- apps.apple.com/us/app/figo-mobility/id1478389877 checked September 26, 2026
Backs: Mobile app
“trackName=FIGO Mobility; sellerName=FIGO BV”
- apps.apple.com/us/app/figo-mobility/id1478389877 checked September 26, 2026
Backs: Legal entity
“Seller FIGO BV / Developer FIGO BV / Copyright (c) FIGO BV”
- figo.app checked September 26, 2026
Backs: Headquarters, Products, Support channels
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Booking fees.