EXG Safaris review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
EXG Safaris is a US travel agency booking flights, packages and tours for families in a single basket, and its published terms are Free cancel 91+ days; 50% refund 90-61 days. A 3% credit card processing fee applies to every card booking, so a price comparison needs it added.
Key facts
- Best for
- Booking flights, packages and tours for a family in a single basket.
- Products
- Flights, Packages, Tours↗
- Booking fees
- 3% credit card processing fee↗
- Cancellation terms
- Free cancel 91+ days; 50% refund 90-61 days↗
- Mobile app
- No↗
- Legal entity
- EXG Safaris LLC↗
- Headquarters
- United States↗
- Support channels
- Email, Phone, Help-centre↗
- Official website
- exgsafaris.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Elsewhere
- LinkedIntripadvisor.com
Pros and cons
Pros
- A single booking covers flights, packages and tours, keeping a family trip with the same agency
- Cancellation terms are published plainly as Free cancel 91+ days; 50% refund 90-61 days
- Support runs on email, phone and help centre, so phone and a help centre are both available
- Bookings sit with a US entity, EXG Safaris LLC, registered in the United States
Cons
- Every card booking carries a 3% credit card processing fee above the quoted price
- There is no mobile app, so trip documents and changes are handled on the web
- The stated range is flights, packages and tours, so anything wider means another booking
Who it suits
- Families who want flights, packages and tours arranged by a single US agency
- Travellers who value a published cancellation policy and phone support on a short trip
- Anyone booking a package who wants a human to hold the whole trip
Who should look elsewhere
- Latam Travellers states 0 hidden fees, no contracts, which suits buyers focused on fee clarity
- Hertz Bahamas WiFi covers car rental and transfers, so its travellers need a different site
- FlixBus sells bus, so anyone booking coach travel can go straight there
The company behind it
EXG Safaris trades as EXG Safaris LLC, registered in the United States. It books travel for travellers rather than running a network, so the value sits in packaging, advice and handling the booking. Support runs on email, phone and help centre, so a question before or after payment can go to a person by phone, by email or through the help centre.
How EXG Safaris compares
Frequently asked questions
What does EXG Safaris actually sell?+
It is a travel agency booking flights, packages and tours. The agency arranges the travel itself, so advice and a phone conversation come with the booking rather than a ticket issued straight to you. Those lines are the whole published range.
Is there a booking fee on top of the price?+
Yes, every card payment carries a 3% credit card processing fee. Budget for it on each booking, including package and tour bookings, rather than expecting the headline price to be the final amount. The same charge applies whether the booking is a flight, a package or a tour.
How forgiving are the cancellation terms?+
The published terms are forgiving. The scale reads Free cancel 91+ days; 50% refund 90-61 days, so a full refund is available well ahead of travel and a partial one in the middle window. A change of plan made early therefore costs less than a late change.
Can I reach a person if something goes wrong?+
Support runs on email, phone and help centre, which covers email, phone and a help centre. Phone matters most when a departure date is close, since a change is made with the agency rather than in an app. The help centre carries the written answers for anything that can wait.
Is there a mobile app to manage the trip?+
There is no mobile app, so bookings, documents and changes are handled on the web. That suits a trip planned well in advance from a desktop. For anything urgent, support runs on email, phone and help centre instead of an app alert.
Who is EXG Safaris and where is it based?+
The company trades as EXG Safaris LLC, based in the United States. It is a US registered agency, so the contract, the card payment and the support you reach all sit with a US business. Terms and cancellation wording are published rather than negotiated per booking.
Sources
- exgsafaris.com/booking-cancellation checked September 26, 2026
Backs: Booking fees, Cancellation terms
“All credit card transactions are subject to a 3% processing fee.”
- exgsafaris.com/contact checked September 26, 2026
Backs: Mobile app
- exgsafaris.com/faq checked September 26, 2026
Backs: Support channels
“Phone: (323) 332-6474. Email: info@exgsafaris.com.”
- exgsafaris.com/pricing-dates checked September 26, 2026
Backs: Products
“Every EXG Safaris includes a private vehicle, expert guide, and premium accommodations”
- exgsafaris.com/terms checked September 26, 2026
Backs: Headquarters, Legal entity
“headquartered at Ardmore Avenue, Hermosa Beach, CA 90254, United States”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.