Ethiopian Airlines review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Ethiopian Airlines is a carrier with a booking site and app that reaches past the ticket desk: flights sit alongside flights, rail and car rental, so one booking can cover the rest of the trip. It suits travellers who want the airline and the ground arrangements handled together.
Key facts
- Best for
- Travellers who want flights with hotels, transfers or car rental booked in one place.
- Products
- Flights, Rail, Car-rental, Transfers, Hotels, Packages, Lounges↗
- Mobile app
- Yes↗
- Legal entity
- Ethiopian Airlines Group↗
- Headquarters
- Ethiopia↗
- Founded
- 1945↗
- Support channels
- Phone, Email, Help-centre↗
- Official website
- ethiopianairlines.com
Facts checked September 26, 2026, 4 sources
Pros and cons
Pros
- Range goes well beyond a flight, with flights, rail and car rental
- Mobile app is available
- Support runs through phone, email and help centre
- Operating since 1945
Cons
- The list stops at flights, rail and car rental, so no ferries or cruises
- Rail appears in flights, rail and car rental but bus does not
- Support runs on phone, email and help centre only, with no live chat
Who it suits
- Travellers booking a flight plus hotels, transfers or car rental in one place
- Long-standing carrier customers who prefer the airline's own site
- Anyone who wants a mobile app for booking and support
Who should look elsewhere
- Travellers after cruises or ferries, since flights, rail and car rental leaves them out
- Bus-heavy itineraries, because flights, rail and car rental has rail but not bus
- Shoppers who want live chat, since support runs on phone, email and help centre only
How Ethiopian Airlines compares
9.5 vs 8.5
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9.5 vs 8.9
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Frequently asked questions
What can I book on the Ethiopian Airlines site?+
The site covers flights, rail and car rental. A flight is the anchor, and hotels, transfers, car rental and packages can be added to the same booking, which saves searching a second site once the flight is booked.
Is there a mobile app for booking?+
Yes. A mobile app is available, so flights and the other items in flights, rail and car rental can be booked from a phone rather than only from a desktop browser while planning at home.
How do I reach support if something goes wrong?+
Support runs on phone, email and help centre. That means a phone line, an email address and an online help centre, with no live chat listed among the channels offered.
How long has the airline been operating?+
The airline has been running since 1945, which puts it among the longer established carriers. The company trades as Ethiopian Airlines Group and is headquartered in Ethiopia.
Can I book a car or a transfer with my flight?+
Yes. Car rental and transfers both appear in flights, rail and car rental, so a car and an airport transfer can be arranged alongside the flight rather than looked for separately on arrival.
Is this a booking site or the airline itself?+
It is the airline's own site, run by Ethiopian Airlines Group. Fares and the add-ons in flights, rail and car rental come straight from the carrier rather than through a comparison marketplace or a partner.
Do you sell holidays as well as individual trips?+
Yes. Packages sit in flights, rail and car rental alongside flights and hotels, and lounges are listed too, so a complete trip can be arranged in a single place rather than pieced together.
What rail options are there?+
Rail is listed in flights, rail and car rental, so train travel can be added to a booking alongside a flight. Buses do not appear in the list, which points travellers to a coach specialist.
Sources
- apps.apple.com/us/app/ethiopian-airlines/id1326734477 checked September 26, 2026
Backs: Mobile app
“trackName=Ethiopian Airlines; sellerName=Ethiopian Airlines”
- corporate.ethiopianairlines.com/aboutethiopian/overview checked September 26, 2026
Backs: Founded, Support channels
“Founded: December 21, 1945; Starting date of operation: April 08, 1946”
- ethiopianairlines.com/information/rules-and-regulations/w... checked September 26, 2026
Backs: Headquarters, Legal entity
“having its head office at Addis Ababa Bole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia”
- ethiopianairlines.com/services/help-and-contact/frequentl... checked September 26, 2026
Backs: Products
“Book a Flight | Rail and Fly | Car Rental and Airport Transfer | Ethiopian Holidays | Ethiopian Skylight Hotel | Lounges at Addis Ababa”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Booking fees.
Related by the facts
Ethiopian Airlines
Travellers who want flights with hotels, transfers or car rental booked in one place.