DFDS review

Updated September 29, 2026 · NomadCue Editorial Team · Facts checked September 29, 2026

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Our verdict

DFDS suits travelers who want ferry and cruise bookings with hotels in the same place, using phone or help centre support when plans change. Operating as DFDS A/S from DK and founded in 1866, it offers ferry, cruise and hotels with Telephone booking fees apply for phone orders.

Key facts

Best for
Ferry and cruise bookings paired with hotels
Products
Ferry, Cruise, Hotels↗
Booking fees
Telephone booking fees apply↗
Mobile app
Yes↗
Legal entity
DFDS A/S↗
Headquarters
Denmark↗
Founded
1866↗
Support channels
Phone, Help-centre↗
Official website
dfds.com

Facts checked September 29, 2026, 3 sources

Apps and profiles

Get the app
App Store

Pros and cons

Pros

  • Sea led choice across ferry, cruise and hotels keeps ferry, cruise and hotels in direct booking
  • Assisted help through phone and help centre for changes and sailing questions
  • Mobile app is available for managing plans on the move

Cons

  • Telephone booking fees apply, so assisted phone orders add cost to your booking.
  • Support runs on phone and help centre only, which limits contact choice for urgent changes.
  • Focused scope in ferry, cruise and hotels versus flights, car rental and transfers when you also need flights or car rental.

Ready to try DFDS?

Scored 9.3 / 10 by NomadCue.

Who it suits

  • Ferry travelers choosing DFDS over Booking.com when sea routes matter more than flights
  • Cruise plus hotel planners choosing DFDS over Park BCP when parking is not needed
  • Assisted bookers choosing DFDS over Emirates when phone help matters more than flight bundles

Who should look elsewhere

  • Flight led planners who may prefer Emirates for flights, tours and packages
  • Airport parking buyers who may prefer Park BCP for parking, hotels and lounges

How DFDS compares

Frequently asked questions

What can you book with DFDS?+

You can book ferry crossings, cruise sailings and hotels through DFDS, with ferry, cruise and hotels showing the current mix. That setup suits sea led trips where a stay is added to the crossing. It is less suited when flights or wider holiday extras are central.

Does DFDS charge fees for bookings?+

Booking terms include Telephone booking fees apply, so expect an added charge when you book through an agent. Online self service avoids that phone channel charge. Always check the fare summary before payment so the total is clear.

How do you get help with a DFDS booking?+

Help is available through phone and help centre, covering phone contact and self help material. That mix suits travelers who prefer direct assistance or written guidance. Allow time during busy sailing periods when phone lines may be busy.

Can you manage DFDS bookings on a phone?+

Mobile app access is available, so you can manage travel plans away from a desktop. Pair app use with phone and help centre when you need personal help. Keep booking references handy inside the app for faster support.

Who operates DFDS?+

The operator is DFDS A/S, identified by DFDS A/S, with roots in DK and origins in 1866. That background explains the focus on ferry and cruise travel. It also helps you confirm the correct company during support or claims.

When should you choose another provider instead?+

DFDS fits ferry and cruise travelers who also want hotels, as shown by ferry, cruise and hotels. If flights and car rental lead your plans, flights, car rental and transfers from Booking.com may fit better. If lounge access with parking matters, parking, hotels and lounges from Park BCP may suit more.

Sources

Compiled from 3 source pages, checked September 29, 2026. We did not open an account.

DFDS

Ferry and cruise bookings paired with hotels

9.3/10See alternatives