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CHECK24 review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

CHECK24 suits travelers who want one comparison shop for a whole trip, from flights and hotels to car rental, cruise and tours. On the customer side Free for customers, funded by commissions, and support runs through chat, email and phone when a booking goes wrong.

Key facts

Best for
Travelers who book flights, hotels, cars, cruise and tours in one search on the German market.
Products
Flights, Packages, Hotels, Car-rental, Cruise, Tours↗
Booking fees
Free for customers, funded by commissions↗
Cancellation terms
Free to cancel via CHECK24; organiser fees up to 100%↗
Mobile app
Yes↗
Legal entity
CHECK24 Vergleichsportal GmbH↗
Headquarters
Germany↗
Founded
1999↗
Support channels
Chat, Email, Phone↗
Official website
check24.de

Facts checked September 26, 2026, 5 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaTrustpilotcommunity.check24.de

Pros and cons

Pros

  • The catalogue is genuinely wide: flights, packages and hotels covers flights, packages, hotels, car rental, cruise and tours under one account.
  • Cost of use is low. Free for customers, funded by commissions, so the comparison itself does not add a bill.
  • Getting hold of a person is straightforward, with chat, email and phone giving you chat, email and phone.
  • There is a mobile app, so search and booking can run from your phone rather than a desktop browser.

Cons

  • Cancellation is only free at the portal level, since Free to cancel via CHECK24; organiser fees up to 100% still leaves organiser fees to pay.
  • Pricing depends on which provider your search returns, so the quote you see is shaped by commission terms rather than a single flat rate, as Free for customers, funded by commissions explains.
  • Choice narrows on some verticals, because flights, packages and hotels has no rail or ferry listings, so trains and sailings go elsewhere.
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Scored 9.3 / 10 by NomadCue.

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Who it suits

  • Travelers building a full trip, mixing flights, hotels, car rental, cruise and tours in one search.
  • People who would rather pay no booking fee and accept commission-funded pricing, given Free for customers, funded by commissions.
  • Anyone who wants a phone, chat or email route to support, since chat, email and phone covers all three.

Who should look elsewhere

  • Rail and ferry travelers, who get no coverage from flights, packages and hotels and should compare specialist sites instead.
  • People booking only eSIMs or pocket WiFi, since this is a travel booking comparison and not a connectivity provider.
  • Anyone who needs a trip arranged outside the flights, packages and hotels list, such as rail passes or lounges.

Who runs it

CHECK24 is run by CHECK24 Vergleichsportal GmbH, registered in Germany, and has been comparing travel offers since 1999. The company positions itself as a marketplace rather than a tour operator, which is why Free for customers, funded by commissions can stay low: providers pay for placement. Support runs through chat, email and phone, so a booking question can go to a person rather than sitting in a queue.

How CHECK24 compares

Where CHECK24 is available

Available
Austria, Germany, Spain

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Does CHECK24 charge a booking fee?+

No charge reaches you at the point of comparison. Free for customers, funded by commissions, so the model runs on provider commissions rather than a customer-side fee. What you pay is the price of the flight, hotel, car, cruise or tour you select, quoted by the provider that wins the search.

What can I actually book through CHECK24?+

The catalogue is broad for a travel comparison. flights, packages and hotels runs from flights and packages through hotels and car rental to cruise and tours, so most of a holiday can be arranged in one place. Rail, ferries and rail passes sit outside that list and need a different site.

How do I contact CHECK24 if a booking goes wrong?+

There are three routes, all listed under chat, email and phone. A phone call suits anything urgent around a departure, chat keeps the conversation in writing, and email works for documentation on a longer dispute. Having all three means the channel can follow the urgency of the problem.

Is there a CHECK24 app for booking on the move?+

Yes, a mobile app is available for the booking flow. That matters most when you are comparing options away from a desk, such as in a departure lounge or between connections. The same flights, packages and hotels list sits behind the app, so nothing on offer is lost by using it.

What happens if I need to cancel a booking?+

Cancellation is free through the portal, but the provider terms still apply. Free to cancel via CHECK24; organiser fees up to 100%, so the organiser can still charge a fee on a late cancellation. Read the terms at the point of booking rather than assuming the portal waiver covers the whole cost.

Who operates CHECK24 and where is it based?+

The operator is CHECK24 Vergleichsportal GmbH, registered in Germany. It has compared travel offers since 1999, so the marketplace has a long record. The corporate entity and its chat, email and phone are the two places to check if a dispute needs a formal route.

Can I book trains or ferries on the same site?+

No, and that is the clearest limit of the catalogue. flights, packages and hotels covers air, hotels, cars, cruise, packages and tours, with no rail or ferry listings. Travelers who need a train leg or a crossing should plan those parts on a specialist site rather than expecting one search to cover the journey.

Sources

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

CHECK24

CHECK24

Travelers who book flights, hotels, cars, cruise and tours in one search on the German market.

9.3/10Visit