Caribious reseller program review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Caribious is a tour reseller program for agencies and tour operators that want to sell tours under their own brand and let customers self-serve changes. Booking fees run 5.5% per booking, 3.5% paid by consumer, with part paid by the consumer, and 1-click, fully automated refunds and cancellations takes the admin off your team.
Key facts
- Best for
- Tour resellers and travel agencies that want white-label tour booking with automated refunds.
- Products
- Tours↗
- Booking fees
- 5.5% per booking, 3.5% paid by consumer↗
- Cancellation terms
- 1-click, fully automated refunds and cancellations↗
- Mobile app
- Yes↗
- Support channels
- Email, Phone↗
- Official website
- caribious.com
Facts checked September 26, 2026, 1 source
Pros and cons
Pros
- Booking fees of 5.5% per booking, 3.5% paid by consumer, with part absorbed by the consumer
- 1-click, fully automated refunds and cancellations removes manual refund work
- A mobile app is available for booking on the move
- email and phone gives you a human route when a trip goes wrong
Cons
- Products are limited to tours, so no flights or hotels in the same basket
- A share of 5.5% per booking, 3.5% paid by consumer is passed to consumers, which can raise the sticker price
- Rivals sell flights, rail and bus and flights, rail and bus under one roof, so upselling stays narrow
Who it suits
- Tour operators reselling their own inventory under a partner site
- Agencies that want refunds and cancellations handled without back-office staff
- Resellers whose customers expect to book and amend from a phone
Who should look elsewhere
- Resellers who need flights or hotels in the same checkout, where flights, rail and bus or flights, rail and bus is broader
- Anyone after ferries, cruises or transfers, which sit in flights, rail and bus and flights, rail and bus
- Operators priced purely on absolute cost, since a slice of 5.5% per booking, 3.5% paid by consumer reaches the consumer
How Caribious reseller program compares
Adds flights, rail and bus, the route to ferries and rail passes that a tours-only reseller cannot cover.
Frequently asked questions
What does it cost to join the Caribious reseller program?+
Booking fees run 5.5% per booking, 3.5% paid by consumer. The structure splits the fee between the reseller and the consumer, so the program is priced on a share of turnover rather than a flat setup charge. Price your tours with that split in mind.
What can a customer buy through a Caribious site?+
Products cover tours. That means the basket is tours only, with no flights, rail or hotels alongside. Resellers who want a wider basket usually look at flights, rail and bus instead.
Is there a mobile app for booking?+
A mobile app is available, so travelers can search and book away from a desktop. It suits agencies whose customers mostly enquire by phone before committing to a tour.
How are refunds and cancellations handled?+
The cancellation process is 1-click, fully automated refunds and cancellations. That removes the manual refund emails that normally land on agency staff, and travelers can handle a change themselves.
How do resellers reach support?+
Support runs on email and phone. Having both a phone line and email matters when a group is standing at an airport desk and needs a same-day answer.
Who is the Caribious reseller program for?+
It is built for tour operators and agencies reselling their own inventory under a partner site, rather than for travelers booking direct. Anyone comparing consumer sites would be better served by flights, rail and bus or flights, rail and bus.
How do competitors differ on product range?+
MoMo sells flights, rail and bus and WayAway covers flights, rail and bus, both wider than a tours-only range. The trade is breadth against branding: a reseller keeps its own name but sells fewer categories.
Does a share of the fee reach my customers?+
Yes, because 5.5% per booking, 3.5% paid by consumer includes a part paid by the consumer. If you want to advertise an all-in tour price, you need to decide whether to absorb that part or show it at checkout.
Sources
- caribious.com checked September 26, 2026
Backs: Mobile app, Booking fees, Cancellation terms, Products, Support channels
“iPhones and Android devices that sign in via the Caribious POS app as a pin terminal; the in-app switch for passing service and transaction fees to the customer.”
Compiled from 1 source page, checked September 26, 2026. We did not open an account.
Related by the facts
Caribious reseller program
Tour resellers and travel agencies that want white-label tour booking with automated refunds.