Bookaway review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Bookaway puts bus, rail and ferry tickets behind a single search, with a mobile app for booking on the move. It suits travellers comparing ground transport fares across modes, and its cancellation terms, 10% cancellation fee, up to 48h before departure, are the line to read before you pay for a cross-border trip.
Key facts
- Best for
- Comparing bus, rail and ferry fares across modes on a single site
- Products
- Bus, Rail, Ferry↗
- Cancellation terms
- 10% cancellation fee, up to 48h before departure↗
- Mobile app
- Yes↗
- Legal entity
- Bookaway Ltd. (no. 515711760)↗
- Headquarters
- Israel↗
- Founded
- 2016↗
- Support channels
- Email, Chat, Help-centre↗
- Official website
- bookaway.com
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Covers bus, rail and ferry fares in a single search, which suits trips that change mode mid-route
- Has a mobile app, so tickets and changes stay at hand while travelling
- Support runs on email, chat and help centre, including a self-service help centre
- Founded in 2016 and operated by Bookaway Ltd. (no. 515711760), with terms and conditions published
Cons
- Cancelling is not free: the published terms set a cancellation fee of 10% cancellation fee, up to 48h before departure
- Support runs on email, chat and help centre only, with no phone line listed
Who it suits
- Travellers combining bus, rail and ferry legs who want a single search instead of a separate site for each operator
- Anyone who prefers searching, booking and changing tickets through a mobile app
- People booking an onward leg who need rail and ferry options, not just the bus-only offer at FlixBus
Who should look elsewhere
- Travellers who only need bus tickets, since FlixBus covers bus on its own
- Anyone arranging a car or an airport transfer, since Hertz Bahamas WiFi is built around car rental and transfers
- People who want flights, stays and tours in the same basket, since MoMo adds flights, rail and bus to the list
How Bookaway compares
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Frequently asked questions
What does Bookaway sell?+
Bookaway sells bus, rail and ferry tickets in one place, so bus, rail and ferry legs can be searched together instead of through separate operator sites. The company was founded in 2016 and trades as Bookaway Ltd. (no. 515711760), registered in Israel.
How much does cancelling a booking cost?+
Cancelling is not free: the published terms set a cancellation fee of 10% cancellation fee, up to 48h before departure. That is the cost of walking away from a booking, so factor it into any fare comparison rather than treating a quoted price as the final one.
Is there a mobile app?+
Yes, Bookaway has a mobile app for searching and booking, which suits travellers who want tickets on a phone rather than a printout. Help works the same way either way, since support runs on email, chat and help centre whether the booking started in the app or on the site.
How can I contact them?+
Support runs on email, chat and help centre, so questions can go by email, in chat or through the help centre articles. No phone number is listed in that set, which matters if a disruption needs a quick answer. Written channels suit most booking changes.
Is Bookaway an established company?+
It trades as Bookaway Ltd. (no. 515711760), with its headquarters listed in IL and a founding year of 2016. Its terms and conditions and refund policy are published, which gives you something concrete to check before paying for a multi-country trip.
How does it compare with FlixBus?+
FlixBus covers bus only, so it is the simpler choice when every leg of the trip is by coach. Bookaway's range spans bus, rail and ferry, which matters when a leg changes mode. Compare on the specific route and fare, not on the size of the catalogue.
Can I add a car, transfer or flight to the same booking?+
Bookaway covers bus, rail and ferry, so cars, transfers, flights and hotels sit outside its range. If you need those alongside a ticket, MoMo lists flights, rail and bus and Hertz Bahamas WiFi is built around car rental and transfers, so a second site is likely.
Sources
- bookaway.com checked September 26, 2026
Backs: Products
“Book bus, ferry, and train tickets”
- support.bookaway.com/hc/en-us/articles/4886078144669-How-... checked September 26, 2026
Backs: Support channels
“Contact us by submitting a request; Chat with us by clicking the blue button on the bottom right side of the screen”
- bookaway.com/about checked September 26, 2026
Backs: Founded
“Way back in 2016 a traveler just like you was honeymooning in the Philippines... the idea of Bookaway was born.”
- bookaway.com/refund-policy checked September 26, 2026
Backs: Cancellation terms
“Very Flexible: Changes and cancellations are possible up to 48 hours before departure, with a 10% cancellation fee charged in case of refund.”
- bookaway.com/terms-and-conditions checked September 26, 2026
Backs: Headquarters, Legal entity
“Bookaway Ltd., company no. 515711760, with registered place of business at 6 HaTa'as St., Ramat Gan, 5251247”
- apps.apple.com/us/app/bookaway-bus-train-ferry/id1498893571 checked September 25, 2026
Backs: Mobile app
“trackName=Bookaway: Bus Train & Ferry; sellerName=Bookaway LTD”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Booking fees.