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Bangkok Airways review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Bangkok Airways is a carrier that sells flights only, so it suits travellers who want to book an airline based in Thailand directly rather than compare transport types. Operating since 1968, bookings run through its own site and mobile app, with support on email and phone.

Key facts

Best for
Flying to or from Thailand, booking direct with the airline.
Products
Flights↗
Mobile app
Yes↗
Legal entity
Bangkok Airways Public Co.,Ltd.↗
Headquarters
Thailand↗
Founded
1968↗
Support channels
Email, Phone↗
Official website
bangkokair.com

Facts checked September 26, 2026, 3 sources

Apps and profiles

Get the app
App Store
Elsewhere
WikidataWikipediaXfacebook.cominstagram.com

Pros and cons

Pros

  • Flights are the only product on the list, flights, so the choice stays narrow and clear
  • A mobile app is available, so bookings can be handled on a phone as well as through the airline's own site
  • Help is available on email and phone, so a booking can be discussed by phone or in writing

Cons

  • Support runs on email and phone only, with no live chat or community forum listed
  • Travel is limited to flights, so anyone needing rail, bus, car hire or a hotel books those legs elsewhere, as MoMo covers flights, rail and bus
Bangkok Airways

Ready to try Bangkok Airways?

Scored 8.9 / 10 by NomadCue.

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Who it suits

  • Travellers whose plan is a flight to or from Thailand and who want to deal with the airline itself
  • People who would rather call or write than use a comparison engine, since help runs on email and phone
  • Anyone booking away from a laptop, as a mobile app is available

Who should look elsewhere

  • Travellers who want flights and hotels or tours in the same place, where MoMo covers flights, rail and bus
  • Anyone planning an overland leg instead of a flight, since FlixBus sells bus
  • Travellers who need a rental car or a transfer, where Hertz Bahamas WiFi covers car rental and transfers

The company behind it

Bangkok Airways trades as Bangkok Airways Public Co., Ltd. per Bangkok Airways Public Co.,Ltd. and is headquartered in Thailand, per TH. The airline has been trading since 1968. Customer help runs on email and phone, so a booking or change can be handled by phone or in writing.

How Bangkok Airways compares

Frequently asked questions

What does Bangkok Airways actually sell?+

Flights, and only flights. The airline's product list is flights, so there are no rail tickets, buses, car hire or hotels attached to a booking. Anyone who wants a flight paired with a hotel or a ground transfer will need a second site for the rest of the trip.

How old is the airline and where is it based?+

Bangkok Airways has been trading since 1968 and is headquartered in Thailand, per TH. The airline's legal name is Bangkok Airways Public Co.,Ltd.. Support for the same operation runs on email and phone, so questions about a booking go to the airline directly.

How do I reach someone at Bangkok Airways?+

Support runs on email and phone, so phone and email are the documented routes for anything to do with a booking. There is no live chat or community forum listed, which means a quick question through another channel is not an option here.

Is there an app for booking?+

Yes, a mobile app is available for the airline, covering the same flights-only range, flights, so bookings can be managed on a phone as well as through the airline's own site. It is the practical option for changes made away from a computer, on a trip built around fixed flight times.

How does it compare with a multi-service booking site?+

Bangkok Airways lists flights as its only product, flights, where MoMo covers a wider mix including flights, rail and bus. If a trip needs a rail leg, a transfer or a hotel as well as the flight, this kind of airline site will not cover those bookings, and a second site becomes part of the plan.

Who is Bangkok Airways aimed at?+

Travellers whose trip is a flight to or from Thailand and who want to deal with the airline itself rather than a comparison site. The mobile app plus support on email and phone suits people who prefer to call or write, and who have no rail, bus or hotel needs attached to the journey.

Can I get a bus or a rental car from the same site?+

Not from this brand. The product list is flights, so buses, rail and car hire sit outside what the airline sells. Travellers who need those legs have separate options, such as FlixBus for bus or Hertz Bahamas WiFi for car rental and transfers.

Is Bangkok Airways the airline or a broker for other airlines?+

It is the airline itself, listing flights under its own name, and the app and support channels come from the same operation, email and phone. Fares come from the airline rather than a field of competing sellers, which keeps the page simple but leaves nothing to switch to.

Sources

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Booking fees.

Bangkok Airways

Bangkok Airways

Flying to or from Thailand, booking direct with the airline.

8.9/10Visit