Avis review
Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Avis is a car rental specialist that suits a group splitting a trip's costs across a set of wheels, with rental days typically running €6.50. Flexibility is the pitch: Free cancellation up to 48 hours before rental start, and help on email, chat and phone if a collection slot moves at short notice.
Key facts
- Best for
- Group car rental with late changes and phone support
- Products
- Car-rental↗
- Cancellation terms
- Free cancellation up to 48 hours before rental start↗
- Mobile app
- Yes↗
- Legal entity
- Avis Budget UK Limited↗
- Founded
- 1946↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Official website
- avis.co.uk
Facts checked September 30, 2026, 5 sources
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Free cancellation up to 48 hours before rental start, so a group can still adjust plans before the rental starts.
- Help on email, chat and phone, so a phone call is there when a collection slot slips.
- There is a mobile app, so the booking, the collection point and a change of plan are handled away from a desktop.
- car rental is the whole catalogue, so a quote is about the car, the dates and the extras you pick.
Cons
- The range stops at cars: car rental, where Emirates covers flights, hotels and tours.
- Changes closer than the cut off are not covered by Free cancellation up to 48 hours before rental start, so a late swap carries a cost.
- A card hold is normal, and it can reach €263.09, tying that much up for the length of the rental.
- Support runs on email, chat and phone, with no community forum listed for peer answers.
Who it suits
- A group or family that needs a car for most of a trip and wants room to change plans.
- Travellers who want a phone line on hand during collection rather than a form in a help centre.
- Anyone whose trip needs wheels and little else, so the booking stays short.
Who should look elsewhere
- Travellers planning flights, hotels and transfers together, since Emirates holds flights, hotels and tours in the same place.
- Anyone after a guided trip with rail or cruise legs, which is what Intrepid Travel sells through packages, tours and cruise.
- Ski holiday buyers, since Čedok lists flights, packages and tours and Avis lists car rental.
What you can book
Avis keeps a tight range: car rental. A quote is about the car, the dates and the extras you choose, rather than a wider travel basket, which makes the running total easier to read before you book. There is a mobile app for the rental, so the contract, the collection point and a change of plan can all be handled away from a desktop.
Who runs it
Rental cars in the UK sit with Avis Budget UK Limited, a business that has been in the trade since 1946. Support comes through email, chat and phone, so a question about vehicle class, an extra driver or a collection slot can go to a person as well as a knowledge base. For a group, that means the desk handing over the keys is run by the same operation that took the booking.
How Avis compares
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Frequently asked questions
How much does a car cost to rent for a day?+
Rental days typically work out at €6.50 on the sheet. Cheaper rentals sit at €3.68 and pricier ones at €10.36, so the rate moves with dates, vehicle class and length of hire. Read the quote for your own dates before you commit, since extras such as additional drivers add to it.
Will I need to leave a deposit?+
A hold on the card used for the rental is normal, and the amount moves with the booking. €50 is the figure most quotes sit near, and €263.09 sits at the top of the range, so that money stays tied up for the length of the rental rather than being available to you.
How late can I cancel or change a booking?+
Free cancellation up to 48 hours before rental start. That window gives a group time to firm up numbers, confirm who is driving and adjust the collection slot. After it closes, a change is handled as a fresh booking and carries a cost, so a late decision is worth planning around.
Can I book and manage the rental from a phone?+
There is a mobile app for Avis rentals, and it covers the car rental side of the booking, so the vehicle, the dates and the collection point sit together in the app. You can reach email, chat and phone from the same booking if a detail needs to change while you are on the road.
What support do I get if something goes wrong at pickup?+
Support runs through email, chat and phone, so there is a phone line as well as chat, email and a help centre. For a group collecting a car, the phone line is the quickest route, since a wrong vehicle class or a missing extra driver is easier to sort on a call.
Can I book a flight and a car together?+
Not in the same place. Avis covers car rental, so flights, hotels and transfers are arranged elsewhere, while Emirates lists flights, hotels and tours together for a traveller who wants the car inside a wider trip. Bundle the car with a flight only when the same operator holds both.
Who am I actually booking with in the UK?+
The UK car rental business trades as Avis Budget UK Limited, and the rental trade goes back to 1946. A named contracting company and a long operating history matter for a group, because the desk handing over the keys is run by the same operation that took the booking.
How does this compare with a package holiday operator?+
Different job. Avis is a car rental specialist listed under car rental, while Intrepid Travel sells packages, tours and cruise for travellers who want a guided trip with rail or cruise legs. Choose Avis when the driving is the arrangement you need, not the destination itself.
Sources
- faq.avis.co.uk checked September 30, 2026
Backs: Support channels
“you will be provided with an opportunity to contact us through live chat, e-mail or telephone with the correct department”
- avis.co.uk checked September 30, 2026
Backs: Legal entity
“Avis Budget UK Limited | Registered office: Avis Budget House, Park Road, Bracknell, RG12 2EW | Registered in England (Reg #: 00802486)”
- avis.co.uk/car-hire checked September 30, 2026
Backs: Cancellation terms, Products
“Get free cancellations and full refunds on Pay Online (prepaid) bookings up to 48 hours before the day your rental was due to begin”
- avis.co.uk/drive-avis/avis-mobile-apps checked September 30, 2026
Backs: Mobile app
“The brand new Avis app makes it easier than ever to manage your booking wherever you are.”
- avisbudgetgroup.com/home/about-us checked September 30, 2026
Backs: Founded
“It all started in 1946 with three cars and an inspired idea: why not launch a car rental business in an airport”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Booking fees.