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ATAV Flughafentaxi Wien review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

ATAV Flughafentaxi Wien is a Vienna airport transfer specialist for travellers who want a pre-booked ride and a tour in the same place, with EUR 4 card processing fee on each booking and Free cancellation up to 48 hours before pickup. The trade-off is narrow range against human help on email, chat and phone.

Key facts

Best for
Vienna airport transfers and tours sorted before arrival
Products
Transfers, Tours↗
Booking fees
EUR 4 card processing fee↗
Cancellation terms
Free cancellation up to 48 hours before pickup↗
Mobile app
No↗
Legal entity
GTS Ground Transfer Service GmbH↗
Headquarters
Austria↗
Founded
2012↗
Support channels
Email, Chat, Phone, Help-centre↗
Official website
atav.at

Facts checked September 26, 2026, 6 sources

Apps and profiles

Elsewhere
Trustpilottripadvisor.comfb.meg.co

Pros and cons

Pros

  • Support runs on email, chat and phone, so a person is easy to reach
  • Free cancellation up to 48 hours before pickup keeps plans flexible when a flight moves
  • A named operator behind the site: GTS Ground Transfer Service GmbH, trading since 2012
  • A focused range of transfers and tours instead of a general travel catalogue

Cons

  • There is no mobile app, so bookings and later changes run through the site
  • Every booking carries EUR 4 card processing fee
  • The range is transfers and tours, so it cannot cover the rest of a trip
ATAV Flughafentaxi Wien

Ready to try ATAV Flughafentaxi Wien?

Scored 8.7 / 10 by NomadCue.

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Who it suits

  • Travellers landing in Vienna who want the transfer fixed before they arrive
  • Families who want a transfer and a tour sorted in the same place, given the range of transfers and tours
  • Anyone who prefers reaching a person on email, chat and phone rather than filling in a form

Who should look elsewhere

  • FlixBus, which sells bus and suits intercity coach travel rather than an airport ride
  • Latam Travellers, if fees decide it, since it advertises 0 hidden fees, no contracts
  • Hertz Bahamas WiFi, which covers car rental and transfers for trips that also need a car

Who runs it

ATAV Flughafentaxi Wien is run by GTS Ground Transfer Service GmbH, registered in Austria and trading since 2012. The company is a named legal entity with a stated base and a start date, which makes it straightforward to check who is behind a booking before paying. Help is the strongest part: questions reach a person on email, chat and phone, so a delayed flight or a changed pickup can be sorted with a human rather than a form.

How ATAV Flughafentaxi Wien compares

Frequently asked questions

What does ATAV Flughafentaxi Wien actually sell?+

Its range is transfers and tours, centred on Vienna airport transfers with tours alongside. That focus is the trade-off: a short catalogue a traveller can learn quickly, in place of a general travel site selling many unrelated things. The result is a quick decision, with less room to bundle flights, hotels or rail into the same order.

Are there booking fees?+

Yes. Every booking carries EUR 4 card processing fee, which is the number to weigh before paying. For comparison, Latam Travellers advertises 0 hidden fees, no contracts, so a traveller who is fee sensitive should read the checkout terms on both sites. The fee sits on the booking itself rather than being folded into the ride price.

Can I cancel a transfer?+

Free cancellation up to 48 hours before pickup, so a booking can be dropped close to the travel date. The cut-off matters more than usual with airport transfers, where a delayed flight moves the pickup time. Anyone travelling on firm plans should still read the terms, since the window closes at a point before pickup rather than at the moment of departure.

How do I reach a person if something goes wrong?+

Support runs on email, chat and phone, so a delayed flight or a missed pickup can be raised by phone, email or live chat, with a help centre for the questions that come up before a trip. For a service this narrow, that reach is the main practical advantage over options that offer self-service only.

Is there a mobile app?+

There is no mobile app, so booking and any later change run through the website. For a transfer arranged days or weeks ahead that matters less than it would for something booked on the move, and email, chat and phone covers the questions an app would otherwise answer. Late changes are the case worth planning around.

Who is behind the booking?+

The site is operated by GTS Ground Transfer Service GmbH, registered in Austria and trading since 2012. A named company with a stated base is a reasonable floor for any transfer booking, and it is worth checking the legal notice before paying. The same details give a party to hold to if a booking goes wrong.

Who is this service for?+

It suits travellers landing in Vienna who would rather fix the transfer before they arrive, and families who want a transfer and a tour sorted in the same place, given the range of transfers and tours. It suits nobody who also needs a car: Hertz Bahamas WiFi covers car rental and transfers for that kind of trip.

Sources

  • atav.at checked September 26, 2026

    Backs: Products

    “Fixed price taxi service between Vienna Airport (VIE) and any destination in Vienna & beyond; private tours, day trips, chauffeur by the hour”

  • atav.at/about-us checked September 26, 2026

    Backs: Founded

    “Since 2012 serving Vienna Airport”

  • atav.at/help checked September 26, 2026

    Backs: Support channels

    “Phone / WhatsApp ... Email ... Contact Form; 24/7 Customer Support”

  • atav.at/impressum checked September 26, 2026

    Backs: Headquarters, Legal entity

    “Patrizigasse 12/1-2, 1210 Vienna, Austria”

  • atav.at/site-map checked September 26, 2026

    Backs: Mobile app

  • atav.at/terms-and-conditions checked September 26, 2026

    Backs: Booking fees, Cancellation terms

    “A processing fee of €4 applies to card payments. Payment is made directly to the driver at the end of the Journey.”

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

ATAV Flughafentaxi Wien

ATAV Flughafentaxi Wien

Vienna airport transfers and tours sorted before arrival

8.7/10See alternatives