American Express review

The range spans flights, hotels, car rental, cruise, packages and lounges, as flights, hotels and car rental shows. A flight plus hotel or a packaged trip can be assembled in the same place, and lounges are booked alongside the trip rather than separately. No rail, bus or ferry line appears in that list.

Changes are possible under Cancel and rebook; hotel penalties apply, which covers cancel and rebook and notes that hotel penalties apply. That is useful when plans move, but the hotel side can cost money, so the property terms are worth reading before you cancel anything.

phone and help centre are the listed routes, so a phone call or a self service help center covers most questions. A mobile app keeps bookings and confirmations in one place, and no email or live chat route appears in that list.

It is American Express Company, founded 1850 and based in the US. The travel section is part of that business, and the booking range it offers is flights, hotels and car rental, which is how you can tell what the service actually sells.

flights, hotels and car rental includes lounges, so airport and destination lounge access is part of the range rather than something to find elsewhere. Packages also sit alongside the individual flight, hotel and car rental lines, which suits travelers who want the itinerary put together for them.

FlixBus lists bus, so it is the one to look at for a coach journey. flights, hotels and car rental has no bus line, which means a trip built around ground transport sits elsewhere, while a flight, hotel and car itinerary sits here.

Car rental is part of flights, hotels and car rental, so a car can be booked on the same itinerary as the flight or hotel. Transfers are not in that list, and Hertz Bahamas WiFi lists car rental and transfers, which covers car rental and transfers for anyone who needs that leg sorted.

MoMo lists flights, rail and bus, which adds rail, bus and tours to flights, car rental and hotels, so it fits a trip crossing countries on land. American Express covers flights, hotels and car rental, a range built around flights, hotels, cars, cruise and packages, with lounges alongside.