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Altezza Travel review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Altezza Travel suits families who want flights, hotels, packages, tours and transfers arranged by a single agency, trading since 2014. The trade-off is money at risk: 3.5% credit card surcharge and USD 100 non-refundable deposit; 10-80% by date mean a canceled family holiday can cost real cash.

Key facts

Best for
Families booking flights, hotels, packages, tours and transfers through a single agency.
Products
Flights, Hotels, Packages, Tours, Transfers↗
Booking fees
3.5% credit card surcharge↗
Cancellation terms
USD 100 non-refundable deposit; 10-80% by date↗
Legal entity
Altezza Travel Ltd↗
Headquarters
United Arab Emirates↗
Founded
2014↗
Support channels
Email, Chat, Phone↗
Official website
altezzatravel.com

Facts checked September 26, 2026, 3 sources

Apps and profiles

Elsewhere
LinkedInXtripadvisor.com

Pros and cons

Pros

  • The range covers flights, hotels and packages, so a single search can hold a flight, a hotel, a package, a tour and a transfer.
  • Packages and transfers sit alongside flights and hotels in flights, hotels and packages, which suits families arranging a whole trip together.
  • Support runs on email, chat and phone, so a family can reach a person by phone when a flight moves.
  • Trading since 2014 under Altezza Travel Ltd, the agency names a legal entity rather than a trading style in its terms.
  • Where FlixBus lists bus, Altezza Travel also covers hotels, packages, tours and transfers for the same trip.

Cons

  • The 3.5% credit card surcharge lands on top of the quoted price, so the cheapest quote is rarely the cheapest total.
  • Cancellation follows USD 100 non-refundable deposit; 10-80% by date, which commits money early and adds further sums as travel dates approach.
  • The range is limited to flights, hotels and packages, with no rail, car rental or hostel lines listed in it.
  • Hertz Bahamas WiFi covers car rental and transfers, so trips that also need a vehicle or a connection may need a second provider.
Altezza Travel

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Scored 9.0 / 10 by NomadCue.

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Who it suits

  • Families booking a full trip, since flights, hotels, packages, tours and transfers all sit in flights, hotels and packages.
  • Travelers who want help by email, chat or phone, because support runs on email, chat and phone.
  • Advisers and agents selling an inclusive holiday, with packages included in flights, hotels and packages.

Who should look elsewhere

  • Not for travelers after a single ground ticket: FlixBus sells bus.
  • Not for anyone put off by a surcharge, since Latam Travellers states 0 hidden fees, no contracts while Altezza Travel adds 3.5% credit card surcharge.
  • Not for trips that need a car or a connection alongside the booking, which is where Hertz Bahamas WiFi and car rental and transfers fit better.

Fees and cancellation

A quoted holiday price is not the whole bill at Altezza Travel. The terms set out a 3.5% credit card surcharge, which many families notice late, when the total has already grown. Cancellation is handled separately and firmly: USD 100 non-refundable deposit; 10-80% by date. Read plainly, a booking is paid for in stages, so a trip pulled forward by a sick child or a changed shift leaves part of the money committed, and the nearer the travel date, the more has been paid out. Families comparing quotes should build the surcharge and the deposit schedule into the total before they pick a supplier, because both sit in the terms rather than appearing at a later step. That structure rewards confident planners and penalises flexible ones, and for a family booking flights, hotels, packages, tours and transfers the same sum has to cover a lot of ground. For a group weighing coverage against price, the surcharge often decides which quote ranks cheapest, while the schedule decides what a change of plan costs.

The company behind it

The trading name sits above a registered company. The legal entity is Altezza Travel Ltd, registered in the United Arab Emirates (AE), and the business has traded since 2014. For a family handing over a large holiday payment, a named company behind the booking matters, because there is a legal party to answer if an inclusive trip does not arrive as sold. Help is offered on email, chat and phone, so email, chat and phone all appear in the terms. That mix suits a trip in progress, where a dawn departure makes a listed phone line worth more than an inbox, and where a staged payment plan means an early conversation is cheaper than a late cancellation.

How Altezza Travel compares

Frequently asked questions

What does a booking with Altezza Travel cost on top of the holiday price?+

The terms list a 3.5% credit card surcharge on top of the quoted price. It applies to the booking rather than appearing as a surprise step at the end, so a family comparing quotes should fold it into the figure early. Packages and transfers sit in flights, hotels and packages, so the total covers more of the trip than a flight alone.

What happens to the money if a family cancels?+

Cancellation follows USD 100 non-refundable deposit; 10-80% by date. A deposit is non-refundable and further amounts fall due depending on how close the travel date is, so a trip called off early still costs. That structure suits anyone settled on dates and works less well for families whose plans tend to move.

Who is behind the booking?+

The legal entity is Altezza Travel Ltd, registered in the United Arab Emirates (AE), and the business has traded since 2014. A named company means there is a legal party to answer if an inclusive holiday does not arrive as sold, which matters when the payment is staged in advance.

How do you reach Altezza Travel if plans change mid-trip?+

Support runs on email, chat and phone, so email, chat and phone are all offered. For a family trip that means a direct line rather than a form sitting unread until a flight lands, and it is worth using early because of the staged payments set out in USD 100 non-refundable deposit; 10-80% by date.

What can actually be booked?+

The product list covers flights, hotels and packages. In practice a flight, a hotel, a package, a tour and a transfer can all be arranged through the same agency, which suits a family that would otherwise juggle separate suppliers for each part of the trip. The list also covers transfers, so a family can line a pickup up with a landing.

Does Altezza Travel sell train or bus tickets?+

Trains and buses do not appear in flights, hotels and packages. A traveler after a single bus leg can look at FlixBus, which lists bus, rather than checking here first. Altezza Travel earns its place once a hotel, a package or a tour is part of the plan.

Can the booking fee be avoided?+

The 3.5% credit card surcharge applies to bookings, so it is hard to avoid on a standard reservation. Some travelers prefer Latam Travellers, which states 0 hidden fees, no contracts, when the fee wording is the deciding factor. Otherwise build the surcharge into the family budget before the quote is agreed.

What if the trip also needs a car?+

Cars sit outside flights, hotels and packages, and Hertz Bahamas WiFi lists car rental and transfers alongside its connections, so a family pairing a holiday booking with a vehicle may deal with two suppliers. Altezza Travel covers the flight, hotel, tour and transfer side of the trip.

Sources

  • altezzatravel.com checked September 26, 2026

    Backs: Founded

    “12 years of experience Operating in Tanzania since 2014”

  • altezzatravel.com/about-us checked September 26, 2026

    Backs: Products

    “we do many airport pick-ups, drop-offs and other trips”

  • altezzatravel.com/terms-and-conditions checked September 26, 2026

    Backs: Booking fees, Cancellation terms, Headquarters, Legal entity, Support channels

    “A 3.5% surcharge shall be applicable to all credit card payments.”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Altezza Travel

Altezza Travel

Families booking flights, hotels, packages, tours and transfers through a single agency.

9.0/10See alternatives