Adaaran Resorts travel-agent program review

The program is a resort supplier, not a full-service booking site. Its range is hotels, packages and transfers, which covers the stay itself, a packaged trip and the transfer to or from the property. Anything beyond that is handled by another supplier.

Cancellation is free cancel up to 30 days before, then 100%. The practical effect for an agent is that an early change costs the client nothing, while a late one carries the full amount. Quotes should be confirmed against current terms before a client pays.

Support runs on email and phone, so a booking can be discussed by email or picked up by phone. Agents working across time zones may find that slower than a live chat desk, so confirm the contact window when you take a new file.

Bookings are taken by Adaaran Group Ltd, the named operating company rather than an anonymous reseller, and the group is based in Maldives. That matters to agencies that need a direct point of contact for invoice queries and amendments.

Not within this program. Its range is hotels, packages and transfers, so flights, rail and rental cars sit outside the offer. Agencies that want the whole trip from a broad platform can look at MoMo, whose range is flights, rail and bus.

Families are the natural client here, because hotels, packages and transfers puts a room, a packaged itinerary and the airport transfer under the same quote. The trade-off is that a family also needs a flight, and that leg has to come from another supplier.

The resort side covers the transfer to the property through hotels, packages and transfers. For a car, Hertz Bahamas WiFi lists car rental and transfers, and for a longer ground leg, FlixBus covers bus. Both are separate bookings.