57hours review
Updated September 30, 2026 · NomadCue Editorial Team · Facts checked September 30, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
57hours is a small booking site for travelers who want a guided tour rather than a bundled holiday. It sells tours and nothing else, shows Client Fee plus Guide tip shown before booking before you commit, and runs a mobile app that a group can use on the move.
Key facts
- Best for
- Groups booking a guided tour and happy to arrange flights and hotels elsewhere.
- Products
- Tours↗
- Booking fees
- Client Fee plus Guide tip shown before booking↗
- Cancellation terms
- Cancel anytime per guide policy↗
- Mobile app
- Yes↗
- Legal entity
- 57hours, Inc.↗
- Headquarters
- United States↗
- Support channels
- Email, Help-centre↗
- Official website
- 57hours.com
Facts checked September 30, 2026, 4 sources
Apps and profiles
- Elsewhere
- instagram.comfacebook.comyoutube.com
Pros and cons
Pros
- The cost is settled before you click: Client Fee plus Guide tip shown before booking, so the fee and the guide tip are on screen while the decision is still open.
- Plans change on long trips and Cancel anytime per guide policy keeps that door open, subject to the guide's own policy.
- A mobile app is available, so a confirmed trip and the guide's details live on the phone rather than in a stack of emails.
- The focus is tight: tours is the whole catalogue, so searching for a guided experience is quick where Emirates spreads attention across flights, hotels and tours.
Cons
- The range is thin. tours is the only category, so flights, hotels and transfers for the same trip have to be found on another site.
- Support runs on email and help centre only, with no phone line for a problem that happens while the group is already travelling.
- Refunds are not standardised: Cancel anytime per guide policy hands the decision to each guide, so two similar trips can cancel very differently.
Ready to try 57hours?
Who it suits
- Travelers who already know the trip they want and need a guide, a date and a clear price.
- Groups that want to see a client fee and a guide tip before they pay rather than at the payment step.
- People comfortable arranging flights and stays separately, since tours covers the guided part of the trip and nothing beyond it.
Who should look elsewhere
- Anyone who wants flights, hotels and transfers in one basket. Emirates holds flights, hotels and tours under a single booking.
- Travellers after a fixed rail or cruise itinerary. Intrepid Travel lists packages, tours and cruise and Čedok covers flights, packages and tours.
Fees and cancellation
Every booking adds a charge on top of the trip price, and both that fee and a tip for the guide are visible before you confirm: Client Fee plus Guide tip shown before booking. The amount on the screen is the amount being committed, which makes two similar tours easy to weigh against each other. Cancellation is more open than on a typical package holiday, because Cancel anytime per guide policy. The trade-off is that terms come from each guide rather than from one site-wide rule, so what is refunded can differ from one listing to the next. On a longer trip, reading the policy on the listing before paying is worth the extra minute.
What you can book
The catalogue is narrow by design. 57hours sells tours and nothing else, so there is no flight, hotel or transfer desk on the same screen, and a guided trip has to be booked on its own. For a group that already knows the trip it wants, that focus cuts out the noise. For a family building an entire break at once, it means opening a second site for the rest. A mobile app is available, which matters after booking rather than before it, since the trip details and the guide's information sit on the phone instead of a chain of confirmations.
The company behind it
Behind the site is 57hours, Inc., a company based in the US, so the contract and the payment terms agreed at checkout are US based. Support runs through email and help centre. Email suits planning, when a question can sit overnight, and the help centre is the quicker route for routine matters such as booking changes or paperwork. The same arrangement is thinner once a group is on the road, where a reply arriving the next morning is less use if a guide, a meeting point or a payment is involved that day. Travellers on a tight schedule may want their guide's direct details before departure.
How 57hours compares
Frequently asked questions
What can I book on 57hours?+
57hours lists tours only, so the catalogue is built around guided trips rather than a whole holiday. Flights, hotels and transfers sit outside the site. A group that needs a complete package will book those elements elsewhere and use 57hours for the guided portion of the trip.
What extra do I pay when I book?+
Every booking adds Client Fee plus Guide tip shown before booking. Because both the client fee and the guide tip appear before you confirm, the total is visible at the point of decision rather than at payment, which keeps a comparison of two similar tours honest.
Can I cancel a tour?+
Cancellation is more open than a standard package, since Cancel anytime per guide policy. What is recovered depends on the individual guide's policy rather than one site-wide rule, so the policy on the listing is worth reading before a deposit goes out. Groups with fixed dates should check it first.
Is there a mobile app?+
Yes, a mobile app is available for 57hours. It is most useful after a trip is confirmed, since the booking and the guide's details sit on the phone rather than in email. It does not widen the range, which stays tours.
How do I get help from 57hours?+
Support runs through email and help centre. Email works for a question that can wait, and the help centre handles routine matters on the traveller's own time. A phone conversation is not part of that list, which matters most when something goes wrong mid-trip.
Who runs 57hours?+
The site is operated by 57hours, Inc., a company based in the US. That base sets the contract and payment terms accepted at checkout, and the help centre is where questions about those terms are answered.
How does it compare with a big travel booking site?+
Emirates sells flights, hotels and tours and Čedok sells flights, packages and tours, so both can hold an entire trip in a single basket. 57hours holds tours, which narrows the choice but keeps the search focused on one guided experience.
Who is this site suited to?+
It suits travelers who already know where they want to go and need a guide, a date and a clear price. It suits a family arranging flights, hotels and transfers together far less well, since those products sit outside tours and have to be arranged elsewhere.
Sources
- 57hours.com checked September 30, 2026
Backs: Products
“Find adventures with the best local guides”
- 57hours.com/contact checked September 30, 2026
Backs: Support channels
“Contact us directly: support@57hours.com”
- 57hours.com/privacy-policy checked September 30, 2026
Backs: Headquarters, Legal entity
“corporation established in the United States”
- 57hours.com/terms-of-use checked September 30, 2026
Backs: Mobile app, Booking fees, Cancellation terms
“web site or mobile application”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.
Related by the facts
57hours
Groups booking a guided tour and happy to arrange flights and hotels elsewhere.