Updated September 28, 2026

What is Cancellation terms?

In short

Cancellation terms set how late you can cancel for free, and how much you pay once that window closes.

Cancellation terms say how late you can cancel and what you pay after that deadline. The free window is where most flexibility sits, and it is usually narrowest where a booking carries a supplier penalty. A&O Hostels is generous: Free until 18:00 on arrival day (FLEX). Aer Lingus is tighter, with voucher or cash refund up to 2 hours before departure. Air Canada Vacations scales from a deposit taken well before travel to Deposit 45+ days out; 50% 44-21 days; 100% 20 days or less, while the Adaaran Resorts travel-agent program works the other way round, with free cancel up to 30 days before, then 100%. 12Go asks for Change or refund requests at least 24h before departure. Read the penalty scale alongside the price, not separately.

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