StarHub review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
StarHub is a carrier based in Singapore selling regional eSIM plans, and it suits trips across Asia that want generous roaming bundles more than global reach. Plans start at SGD 12 with data at $0.50 per GB, and the SGD 10 pack covers lighter Japan and Thailand trips.
Key facts
- Best for
- Asia regional trips that put price per GB and large data allowances first.
- Price from
- SGD 12↗
- Price per GB from
- $0.50↗
- Countries covered
- 20↗
- Unlimited data
- No↗
- Reference plan prices
- Japan/Thailand (20 APAC destinations): S$15/30 days 30GB roaming, S$30/30 days 95GB roaming; 9 APAC destinations: S$12/30 days 15GB roaming; SEA (MY/ID/PH/VN/TH): 200-300GB included; no US, Europe, UK, Turkey or Mexico plans listed↗
- 5G
- Yes↗
- Fair use policy
- Roaming data capped at 15GB (9 APAC) or 30GB/95GB (20 APAC); SEA data 200GB/300GB across 5 destinations; 100 roaming mins and 50 roaming SMS per plan; data eSIM must be activated within 18 days of purchase↗
- Networks
- Telstra, Optus, Vodafone, Grameen Phone, Robi, PCSB, Smart Axiata, China Mobile, China Unicom, Hong Kong CSL, Hutchison, SmarTone, Bharti Airtel, Jio, KDDI, NTT DoCoMo, Rakuten, CTM Macau, MPT, Ooredoo, Telenor, Vodafone New Zealand, Telecom New Zealand, Ufone, ZONG, Globe, Smart, SK Telecom, LG Uplus, KT, Dialog Axiata, Mobitel, Far EasTone, Chunghwa Telecom, Taiwan Mobile, True Move, Dtac, MobiFone, VNPT, Viettel, Maxis, Celcom, Digi, Umobile, Indosat, Telkomsel↗
- Seller type
- Carrier↗
- 10 GB in Japan
- SGD 10↗
- Headquarters
- Singapore↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Region
- Regional
- Features
- 5G, Carrier plan
- Audience
- Short trips, Long trips
- Official website
- starhub.com
Facts checked September 26, 2026, 5 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- A price per GB of $0.50 ranks 13 of 115 brands compared, so cost per gigabyte is the strong suit.
- Sold as a carrier plan from SG rather than a resale marketplace listing, with 5G included.
- Regional plans bundle large roaming allowances with roaming minutes and texts, and support runs on email, chat and phone.
Cons
- Unlimited data is not on offer, so heavy users plan around the fair use caps.
- Coverage of 20 countries keeps the range tight, and reference plan prices stay inside the region.
- The data eSIM must be activated within a limited window after purchase, so a plan bought too early can go to waste.
Who it suits
- Travellers on regional Asia trips who want one carrier plan with a large data allowance.
- People taking short trips and long trips, since the plans are sold for both and carry 5G.
- Existing StarHub customers who would rather roam on a home network plan than buy a resale eSIM.
Who should look elsewhere
- Travellers going to the US, Europe, the UK, Turkey or Mexico, where reference plan prices list nothing. Zwitchy reaches 200 countries.
- Anyone who needs unlimited data, which this brand does not offer. SimToIsrael is a single-market plan starting at $25.
- Travellers who want a lower entry price than SGD 12. eSIMGo.is starts at $0.99.
How it compares on our data
On our data, StarHub ranks 222 of 303 brands on countries covered, 200 of 313 on price from, and 13 of 115 on price per GB. The pattern is a regional plan that is cheap per gigabyte but narrow on reach.
How StarHub compares
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 8.5
9.3 vs 9.3
9.3 vs 9.5
9.3 vs 8.0
9.3 vs 9.2
9.3 vs 9.0
9.3 vs 8.9
9.3 vs 9.5
9.3 vs 8.5
9.3 vs 9.3
9.3 vs 8.9
9.3 vs 8.8
9.3 vs 9.2- 9.3 vs 9.6
- 9.3 vs 9.5
9.3 vs 9.5
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.2
9.3 vs 9.1- 9.3 vs 9.1
- 9.3 vs 9.1
9.3 vs 9.0
9.3 vs 8.8- 9.3 vs 8.7
9.3 vs 8.6
9.3 vs 8.6
Frequently asked questions
How much does a StarHub travel eSIM cost?+
Prices start at SGD 12 for a regional data plan, with data at $0.50 per GB. A lighter Japan and Thailand option is listed at SGD 10, and reference plan prices scale up for heavier roaming allowances across APAC and South East Asia.
Which countries can I use a StarHub eSIM in?+
Coverage runs to 20 countries and the plans are regional, with Japan and Thailand among the destinations and separate bundles for South East Asia. Reference plan prices list nothing for the US, Europe, the UK, Turkey or Mexico, so those trips need another brand.
Is StarHub data unlimited?+
Unlimited data: no. The fair use policy caps roaming data on each plan, with the larger APAC allowances on the costlier tiers, and every plan carries roaming minutes and texts. Heavy streaming or navigation should be planned against those caps rather than treated as unlimited.
How long is a StarHub eSIM valid, and when must I activate it?+
Validity is short and aimed at trips rather than long stays, and the data eSIM has to be activated within a limited window after purchase. Buy close to departure so the allowance starts when you land, and check the plan window on the reference plan prices before you order.
Does a StarHub eSIM give you 5G?+
5G: yes, and 5g and carrier plan lists 5G alongside a carrier plan, so the eSIM runs on a home network rather than a resale marketplace. Partners listed include Telstra, Optus, Vodafone and NTT DoCoMo, with help from a carrier based in Singapore.
Who is a StarHub travel eSIM for?+
It suits short trip and long trip, so a short city break and a longer regional trip both fit. The value case is Asia, where regional bundles pair a low price per GB of $0.50 with large roaming allowances. Travellers heading outside the region should look elsewhere.
How do I get help from StarHub?+
Support runs on email, chat and phone, and that mix matters for a roaming eSIM because activation windows are short and a plan bought too early can expire before the trip starts. Check the activation window before ordering and keep the plan reference handy.
Sources
- starhub.com/about-us/company-information/profile.html checked September 26, 2026
Backs: Headquarters
“StarHub is a leading homegrown Singapore company”
- starhub.com/personal/mobile/prepaid-roaming-destinations.... checked September 26, 2026
Backs: Networks
“Japan: KDDI, NTT DoCoMo, Rakuten; Thailand: True Move, Advanced Wireless Network, dtac”
- starhub.com/personal/mobile/tourist-sim.html checked September 26, 2026
Backs: Countries covered, Fair use policy, Features, 5G, Price from, Price per GB from, Reference plan prices, Region, Seller type, Unlimited data
“20 APAC Destinations: Tourist Core/ Tourist Plus / Tourist eSIM Data only Core / Tourist eSIM Data Only Plus”
- starhub.com/personal/mobile/travel-roam/travelling-overse... checked September 26, 2026
Backs: Audience, 10 GB in Japan
“Planning a big trip across the globe or going for a short getaway?”
- starhub.com/personal/support/article.html checked September 26, 2026
Backs: Support channels
“chat with us online or dial our 24/7 hotline at 1633”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Hotspot sharing.
Related by the facts
StarHub
Asia regional trips that put price per GB and large data allowances first.