PrimeTel review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
PrimeTel suits long trips that start in Cyprus or the EU and then add long-haul stops, since the International Traveller plan keeps unlimited data at home and in Europe, throttled after a monthly volume, and adds an allowance abroad. It is a carrier plan, with roaming reaching from 190 countries.
Key facts
- Best for
- Long trips that start in the EU and add long-haul countries on a single carrier bill.
- Price from
- €14.99↗
- Price per GB from
- €1↗
- Countries covered
- from 190↗
- Unlimited data
- Yes↗
- Hotspot sharing
- No↗
- Reference plan prices
- International Traveller 5G EUR 22.99/month (from EUR 29.99): unlimited 5G in Cyprus and EU* (incl. UK), 3GB/month in 30 non-EU countries incl. US, Thailand, Turkey, China, Australia; Japan not included and roaming not available on eSIM in Japan; Mexico not in the 30-country list; tourist Travel Internet Pack in Cyprus one-off: EUR 5 = 5GB/10 days, EUR 10 = 60GB/30 days, EUR 20 = 250GB/30 days↗
- 5G
- Yes↗
- Fair use policy
- Speed throttled to 1Mbps above 300GB per month on International Traveller 5G (200GB on GIGA Unlimited 5G); EU roaming data fair use cap = 2 x (plan price excl. VAT / 1.1), then EUR 0.001 per MB↗
- Top-ups
- Yes↗
- Seller type
- Carrier↗
- 10 GB in Europe
- €14.99↗
- Legal entity
- PrimeTel PLC↗
- Headquarters
- Cyprus↗
- Support channels
- Phone, Chat, Help-centre↗
- Region
- Regional, Global
- Features
- Unlimited data, 5G, Instant activation, Carrier plan
- Audience
- Long trips
- Official website
- primetel.com.cy
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Unlimited data in Cyprus and the EU, at full speed only up to a monthly volume, with a lower cap on the GIGA Unlimited plan.
- Roaming reaches from 190 countries, and the non-EU allowance covers the US, Thailand, Turkey, China and Australia.
- A carrier plan from Cyprus with support on phone, chat and help centre and top-ups handled in the app.
- Visitors staying in Cyprus can buy a tourist internet pack for a single stay instead of a subscription.
Cons
- Hotspot sharing is not offered.
- Outside the EU the data allowance is a monthly cap, and Japan is excluded with eSIM roaming unavailable there.
- EU roaming runs into a fair use cap set at a multiple of the plan price, then charges per megabyte.
Who it suits
- Travelers whose route starts in Cyprus or the EU and adds long-haul stops.
- People who want a single carrier bill and phone support instead of an app-only eSIM.
- Holidaymakers whose main long-haul stop is on the plan's list, such as the US, Thailand or Australia.
Who should look elsewhere
- Travelers shopping on the lowest entry price, since eSIMGo.is starts at $0.99 and PrimeTel starts at €14.99.
- Travelers who need hotspot sharing, since PrimeTel does not offer it; Zwitchy is the listing here with the bigger map, at 200 countries.
- Travelers routing through Japan, which PrimeTel excludes with eSIM roaming unavailable there; eSIMGo.is is the alternative to check for that route.
Who runs it
PrimeTel is run by PrimeTel PLC, an operator based in Cyprus, so the service sits on the carrier's own network rather than a resale platform. Support runs on phone, chat and help centre, giving a phone line, live chat and a help centre. For a roaming plan bought before a trip, that mix matters when a question needs a person.
How PrimeTel compares
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Where PrimeTel is available
- Available
- Cyprus
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does PrimeTel cost to get started?+
Plans start at €14.99, and the same entry figure covers the smaller EU data option, so the headline price covers either route. PrimeTel sells this as a carrier subscription rather than a trip-based eSIM purchase, which suits anyone on a Cyprus connection who wants roaming on the same bill.
What does the data cost per gigabyte?+
The lowest price per gigabyte is €1, under the site median of €1.50 and cheaper than many brands on that measure. Outside the EU the allowance is set per month rather than billed per gigabyte, so a heavy roaming week is easy to forecast.
Is the data really unlimited?+
unlimited data, 5g and instant activation lists unlimited data on the International Traveller plan across Cyprus and the EU, including the UK. Fair use still applies: full speed stops at a monthly volume and is then throttled, EU roaming runs to a cap set from the plan price before per megabyte charges begin, and the GIGA Unlimited plan carries a lower cap.
How many countries does PrimeTel cover?+
Roaming reaches from 190 countries, and regional and global places the plan across regional and global routes. The non-EU country list behind the plan is shorter than the headline figure, so a specific destination is worth checking against it before paying for a month.
Who is the plan designed for?+
long trip is the stated audience, and the plan shape matches: unlimited data at home and in Europe, then a monthly allowance for long-haul days. It suits slower trips that cross several regions more than a short city break, where a small data pack would do.
How do I get help if something goes wrong?+
Support runs on phone, chat and help centre, so a phone line, live chat and a help centre are all open, and top-ups are handled in the carrier app. A human on the phone helps when a fair use question or a country outside the list needs settling while abroad.
How quickly does the plan activate?+
unlimited data, 5g and instant activation includes instant activation, so the plan is usable as soon as it is in place, and top-ups are handled in the carrier app. In Cyprus, visitors on a short stay can buy a tourist internet pack as a single purchase rather than take a subscription.
Sources
- primetel.com.cy/fair-use checked September 26, 2026
Backs: Legal entity
“Primetel PLC ("Primetel")”
- primetel.com.cy/giga-unlimited checked September 26, 2026
Backs: 10 GB in Europe, Price from
“GIGA Unlimited 5G Unlimited GB ... Unlimited Minutes & SMS to all ... from EUR 19.99 EUR 14.99 month”
- primetel.com.cy/giga-unlimited-and-international-travelle... checked September 26, 2026
Backs: Fair use policy, Hotspot sharing, Headquarters
“A Fair Usage Policy applies to the unlimited internet access. If total usage in a calendar month exceeds 150GB for GIGA UNLIMITED, 200GB for GIGA UNLIMITED 5G, 250GB for GIGA UNLIMITED 5G MAX and...”
- primetel.com.cy/international-traveller checked September 26, 2026
Backs: Audience, Features, 5G, Price per GB from, Reference plan prices, Region, Support channels, Unlimited data
“Perfect for frequent flyers and business professionals, our new International Traveller 5G plan delivers seamless connectivity, whether you're in the EU or beyond.”
- primetel.com.cy/myprimetel-app checked September 26, 2026
Backs: Top-ups
“Top-up easily and securely”
- primetel.com.cy/roaming checked September 26, 2026
Backs: Countries covered, Seller type
“use your phone to make and receive calls, send messages and use mobile internet in more than 190 countries and territories”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
PrimeTel
Long trips that start in the EU and add long-haul countries on a single carrier bill.