Optus review

Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Optus adds international roaming to an Australian mobile plan rather than selling a travel eSIM, so it suits current Optus customers who want wide reach without a separate purchase. Roaming starts at AUD 5 and reaches from 150 countries, though data is capped rather than unlimited.

Key facts

Best for
Existing Optus mobile customers adding roaming to a trip.
Price from
A$5↗
Countries covered
from 150↗
Unlimited data
No↗
Seller type
Carrier↗
Legal entity
Singtel Optus Pty↗
Headquarters
Australia↗
Founded
1981↗
Support channels
Phone, Chat, Help-centre↗
Region
Global
Features
Carrier plan
Official website
optus.com.au

Facts checked September 26, 2026, 4 sources

Apps and profiles

Pros and cons

Pros

  • Roaming reaches from 150 countries, well past the 74 typical count on this site.
  • Scope is global, so a single home plan carries a trip across many markets.
  • Sold as a carrier plan rather than a marketplace product, so roaming sits on the same home mobile account.

Cons

  • Unlimited data is not offered on the roaming plans.
  • Support runs on phone, chat and help centre only, with no email channel listed.
Optus

Ready to try Optus?

Scored 9.3 / 10 by NomadCue.

Who it suits

  • Travellers already holding an Optus mobile plan who want roaming added to their existing service.
  • People weighting country count over uncapped data, given from 150 destinations.
  • Anyone comfortable handling roaming through their home carrier, supported on phone, chat and help centre.

Who should look elsewhere

  • Zwitchy, which covers 200 countries, if the widest reach matters more than a plan-based roaming add-on.
  • eSIMGo.is, which lists a starting price of $0.99, for buyers shopping on entry price alone.
  • SimToIsrael, which starts at $25, when a single-country plan is enough.

Where it works

Optus roaming is global in scope and reaches from 150 countries, which puts it above the 74 typical count on this site and past the 160 level most listings reach. Breadth of reach is the figure to weigh before anything else on a trip that crosses several markets, though the data allowance is not unlimited.

The company behind it

Optus is operated by Singtel Optus Pty and is headquartered in Australia, where it has run since 1981. It sells as a carrier rather than a marketplace, so roaming and local mobile service sit on the same account. Support runs on phone, chat and help centre, which covers the main ways a traveller might reach help while abroad, and the plan is bought directly from the network.

How Optus compares

Frequently asked questions

How much does Optus roaming cost?+

Roaming plans start at AUD 5, which lines up with the €5 figure that most listings on this site open at. Optus prices the option as part of a carrier plan, so the entry figure covers the roaming add-on rather than a standalone travel eSIM bought per trip.

Which countries can I use Optus roaming in?+

Coverage is global in scope and spans from 150 countries, which places Optus above the 74 typical country count on this site. That makes it a practical pick for a trip that crosses several markets, provided roaming is added to an existing Australian plan before departure.

Does Optus offer unlimited data for travel?+

Unlimited data is not part of the roaming offer, so a buyer who wants uncapped usage should weigh other brands instead. Optus argues its case on reach, with from 150 countries available to a plan that starts at AUD 5 and is added to an existing Australian mobile account.

Who is Optus roaming aimed at?+

It suits travellers who already hold an Optus mobile plan and want roaming on the same account. Optus is a carrier that has traded from Australia since 1981, so the roaming option comes through the network the customer already pays for, with the plan running on the same account throughout the trip.

How do I get help while I am travelling?+

Support runs on phone, chat and help centre, so help is available by phone, chat and a help centre. All of it comes from the carrier behind the plan rather than a third-party eSIM seller, which matters once the trip is running and the line in your hand is no longer your home network.

How does Optus compare with Zwitchy on coverage?+

Zwitchy covers 200 countries against Optus at from 150. Both reach widely, so the choice turns on how the service is bought: Optus starts at AUD 5 and is sold as a carrier plan, while Zwitchy is shopped as a travel product.

Is there a cheaper entry price than Optus?+

eSIMGo.is lists a starting price of $0.99 against Optus at AUD 5, so a buyer focused purely on entry price starts there. Optus answers with breadth instead, reaching from 150 countries as a carrier plan rather than a single-market eSIM picked per trip.

Where is Optus based and who runs it?+

Optus is operated by Singtel Optus Pty and is based in Australia, where it has traded since 1981. That carrier base is the reason its roaming arrives as part of an existing mobile plan, which is a different setup from buying a travel eSIM per trip.

Sources

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Price per GB from, Hotspot sharing.

Optus

Optus

Existing Optus mobile customers adding roaming to a trip.

9.3/10See alternatives