Mobal review
Updated September 28, 2026 · NomadCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Mobal suits anyone heading to Japan who wants a local eSIM, a pocket WiFi or both arranged through the same provider. eSIMs start at ¥1,430, the pocket WiFi plan runs ¥4,980 to ¥6,980 with 100GB, 200GB or 300GB per month, and hotspot sharing and 5G come as standard on the eSIMs.
Key facts
- Best for
- A Japan trip where you want a local eSIM, a pocket WiFi for the group, or both.
- Price from
- ¥1,430↗
- Countries covered
- 1↗
- Hotspot sharing
- Yes↗
- Reference plan prices
- Japan only: Voice-Only eSIM ¥1,430/month; Voice+Data eSIM from ¥1,650/month up to 200GB; Pocket WiFi ¥6,980 + from ¥4,980/month (100GB, 200GB ¥5,980, 300GB ¥6,980)↗
- 5G
- Yes↗
- Fair use policy
- Data over the allowance is reduced to a maximum of 384kbps until the 1st of the next month; network may restrict heavy data/bandwidth use↗
- Networks
- SoftBank, NTT Docomo, Au, Rakuten↗
- Top-ups
- Yes↗
- Seller type
- Mvno↗
- Legal entity
- Mobell Communications Ltd↗
- Headquarters
- United Kingdom↗
- Founded
- 1989↗
- Support channels
- Email, Help-centre↗
- Region
- Local
- Features
- 5G, Hotspot
- Audience
- Short trips, Long trips
- Official website
- mobal.com
Pocket Wi-Fi
- Daily price
- ¥4,980 to ¥6,980↗
- Data allowance
- 100GB, 200GB or 300GB per month↗
- Devices connected
- 8↗
- Pickup and delivery
- Free pickup at Narita or Haneda airport, or free delivery in Japan in 2-5 business days↗
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Elsewhere
Pros and cons
Pros
- eSIM plans start at ¥1,430, and pocket WiFi fees run ¥4,980 to ¥6,980 for a single market
- Pocket WiFi plans give 100GB, 200GB or 300GB per month and connect 8 devices at once
- eSIMs support 5G and hotspot sharing, and top-ups are available while you are abroad
- The pocket WiFi runs on SoftBank, NTT Docomo and au, so the device is not tied to a single operator
Cons
- Coverage is a single market at 1, so nothing carries over to another country
- Support runs on email and help centre only, with no live chat or phone line listed
- Past the allowance, the fair use policy slows the connection sharply until the start of the next month, and the network may restrict heavy use
Who it suits
- Travelers spending the whole trip in a single market who want a local plan rather than a roaming add-on
- Groups and families who need a single device to share across several phones and tablets
- Business travelers who want data and voice in the same eSIM, with top-ups for a longer stay
Who should look elsewhere
- Anyone whose trip crosses several borders, since coverage sits at 1 and Zwitchy reaches 200
- Travelers who want live chat or phone support, since email and help centre does not list either
- People who stream heavily or need unrestricted speeds once 100GB, 200GB or 300GB per month is used up
How Mobal compares
9.0 vs 9.3
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9.0 vs 9.5
9.0 vs 8.0
9.0 vs 9.2
9.0 vs 9.0
9.0 vs 8.9
9.0 vs 9.5
9.0 vs 8.5
9.0 vs 9.3
9.0 vs 8.9
9.0 vs 8.8
9.0 vs 9.2- 9.0 vs 9.6
- 9.0 vs 9.5
9.0 vs 9.5
9.0 vs 9.3
9.0 vs 9.3
9.0 vs 9.2
9.0 vs 9.2- 9.0 vs 9.2
9.0 vs 9.1- 9.0 vs 9.1
- 9.0 vs 9.1
9.0 vs 9.0
9.0 vs 8.8- 9.0 vs 8.7
9.0 vs 8.6
9.0 vs 8.6
Where Mobal is available
- Available
- Argentina, Australia, Brazil, Canada, China, Denmark, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Macao, Malaysia, New Zealand, Norway, Philippines, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does a Mobal Japan plan cost?+
eSIMs start at ¥1,430 for a voice only plan, and voice with data costs more. The pocket WiFi is charged at ¥4,980 to ¥6,980 with a device deposit added on top, so the hardware and the monthly plan are billed separately.
How much data is included?+
The pocket WiFi plans come with 100GB, 200GB or 300GB per month, and the voice and data eSIMs carry larger allowances for heavier use. Once the allowance is gone, a fair use policy reduces the speed to a crawl until the start of the next month.
Which networks does the pocket WiFi use?+
The pocket WiFi connects to SoftBank, NTT Docomo and au, which covers the main Japanese operators. That spread is useful beyond the biggest cities and gives another network to fall back on, while the eSIMs run on the same local set.
Can I share the connection with other devices?+
Yes. Hotspot sharing is supported, and the pocket WiFi handles 8 devices at the same time. That makes it a good choice for a group splitting a single connection rather than buying a plan for each person.
How do I get the pocket WiFi in Japan?+
Pickup is free at Narita or Haneda airport, and free delivery in Japan takes a few business days. The device connects to SoftBank, NTT Docomo and au and the plan runs ¥4,980 to ¥6,980 with 100GB, 200GB or 300GB per month on the monthly billing.
Does Mobal work outside Japan?+
No. Coverage sits at 1, and the region is listed as local, so these plans are built for a single market. Travelers moving between several countries need a regional or global plan instead.
What support can I reach?+
Support runs on email and help centre, so questions go by email or through the help centre. That covers setup and plan changes, though there is no listed live chat or phone line for urgent problems while you are abroad.
Can I add data while I am traveling?+
Yes, top-ups are available, which suits a longer stay or heavier use than the plan already includes. Extra data still sits under the same fair use policy once the monthly allowance is used up, so heavy streaming can slow down.
Sources
- help.mobal.com checked September 26, 2026
Backs: Support channels
“Submit a ticket ... Hi, how can we help you? ... Knowledge base”
- mobal.com checked September 26, 2026
Backs: Founded, Seller type
“Trusted by over 550,000+ travelers worldwide since 1989”
- mobal.com/japan-esims checked September 26, 2026
Backs: Audience, Features, 5G, Price from, Top-ups
“Japan eSIMs for long stays and short trips”
- mobal.com/pocket-wifi-japan checked September 26, 2026
Backs: Daily price, Data allowance, Devices connected, Fair use policy, Networks, Pickup and delivery, Reference plan prices
“Prices - Choose Your Monthly Plan! ... 100GB Monthly Fee ¥4,980 ... 200GB ¥5,980 ... 300GB ¥6,980 (monthly plans, JPY)”
- mobal.com/products checked September 26, 2026
Backs: Countries covered, Region
“Our SIMs, eSIMs, and Pocket Wi-Fi make staying connected in Japan simple and hassle-free, even for short stays.”
- mobal.com/terms checked September 26, 2026
Backs: Hotspot sharing, Headquarters, Legal entity
“Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price per GB from, Unlimited data.
Related by the facts
Mobal
A Japan trip where you want a local eSIM, a pocket WiFi for the group, or both.