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Kyivstar review

Updated October 17, 2026 · NomadCue Editorial Team

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Our verdict

Kyivstar’s additional SIM can be placed in a phone, tablet or another smart device for internet and outgoing calls charged to the existing plan.

Key facts

Best for
Kyivstar customers using an additional SIM for data and outgoing calls.
Price from
UAH 100↗
Unlimited data
No↗
5G
No↗
Top-ups
Yes↗
10 GB in Europe
UAH 150↗
10 GB in the US
UAH 150↗
Founded
1994↗
Support channels
Phone, Chat, Help-centre↗
Official website
kyivstar.ua

Facts checked September 28, 2026, 4 sources

Apps and profiles

Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • The additional SIM supports data and outgoing calls on compatible devices
  • The active-SIM rule for incoming calls and texts is clear

Cons

  • Incoming calls and SMS reach only the active SIM
Kyivstar

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Scored 8.9 / 10 by NomadCue.

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Who it suits

  • Kyivstar customers using an additional SIM for data and outgoing calls.

Who should look elsewhere

  • Users who need two numbers to ring at the same time
  • Anyone who wants a second line to receive texts while the main one is active

Company

Kyivstar’s additional SIM can be placed in a phone, tablet or another smart device for internet and outgoing calls charged to the existing plan. Incoming calls and SMS go only to the currently active SIM; the captured instructions use a USSD code to switch active status.

Coverage across the country

Kyivstar's mobile network reaches every large city in Ukraine and a wide spread of smaller communities, including many rural settlements. Its coverage follows the main national and regional roads, so people travelling between towns usually stay connected for much of the journey. Coastlines along the sea and the large rivers are also within reach. Telecom services run across the whole country, which makes the brand a sensible choice for households in villages as well as for people living in busy urban centres.

Top up credit

Kyivstar works with top up credit, so customers can add to their line whenever they need to and draw on that balance step by step. This approach works well for people who prefer to keep things flexible and avoid a long commitment. The same arrangement applies when an additional SIM is in use, which keeps the rules for a second line familiar. Anyone who likes a simple way of using a phone that is topped up as needed will find this setup easy to live with day to day.

Switching the active line

Only one line can receive incoming calls and text messages at a time, so the device owner decides which SIM is active. Switching the active status is handled with a short dial code entered on the phone, so the change takes effect without any hardware work. The additional line can still place outgoing calls and use mobile data while it is not the active one. Understanding that split before setting up a second number helps avoid surprises when messages go to the other line.

Company background

Kyivstar is a Ukrainian telecommunications operator with a long history in its home market. Its head office is in Kyiv, and the company is part of the international telecom group VEON, which holds most of its shares. Over time the business has widened beyond calls and data into digital health, ride hailing, delivery and cloud computing. Its big data and cloud services serve hundreds of business clients, which shows how far the group reaches into corporate work.

How Kyivstar compares

Where Kyivstar is available

Available
Ukraine

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Where does the Kyivstar network reach?+

The mobile network covers all cities in Ukraine and more than 28,000 rural settlements. Major national and regional routes are covered, as are most sea and river coasts. Fixed and mobile voice and data services reach people across the country, from large cities to small villages.

What kind of operator is Kyivstar?+

Kyivstar is a Ukrainian telecommunications operator that offers fixed and mobile voice and data services for households and businesses. Its mobile network runs 4G LTE alongside older standards, and it also provides home internet connections. The company belongs to an international telecom group.

Does the brand offer satellite based messaging?+

Yes, the company has a partnership with a satellite connectivity provider that lets subscribers send and receive messages by satellite. The company was among the first in Europe to bring this direct to cell messaging to market. Broadband and voice over satellite are expected to arrive later as the partnership develops.

Can a household use the brand for home internet as well as mobile lines?+

Yes, the company provides fixed home internet connections alongside its mobile lines, and it has built a large base of home broadband customers in Ukraine. Both kinds of service sit within the same operator, so a household can manage its phones and its broadband with one provider. Both kinds of line sit in the same range.

What digital services has the company added beyond telecoms?+

The group has moved into digital health, ride hailing, delivery and cloud computing in recent years. One of its digital health services is a national platform used across Ukraine, and its ride hailing and delivery platform serves cities across the country. Its big data and cloud services serve hundreds of business clients.

Is the company traded on a stock exchange?+

Yes, its shares trade on a United States stock exchange, making it the first Ukrainian business of its kind to be traded there. Most shares remain with the parent group, so only a smaller share of the company is open to public investors. The move followed an agreement with a special purpose acquisition vehicle.

Sources

  • kyivstar.ua checked September 28, 2026

    Backs: Support channels

    “466, 0 800 300 466, Write to chat, support questions”

  • kyivstar.ua/5g checked September 28, 2026

    Backs: 5G

    “We are still testing 5G in real conditions”

  • kyivstar.ua/about checked September 28, 2026

    Backs: Founded

    “company started in Ukraine in 1994”

  • kyivstar.ua/services/prepaid/pack-roaming checked September 28, 2026

    Backs: Price from, Unlimited data, Top-ups, 10 GB in Europe, 10 GB in the US

    “5 GB for 100 UAH”

Compiled from 4 source pages, checked October 17, 2026. We did not open an account.

Not confirmed yet: Price per GB from, Countries covered, Hotspot sharing.

Kyivstar

Kyivstar

Kyivstar customers using an additional SIM for data and outgoing calls.

8.9/10See alternatives